HP ProLiant Storage Server Release Notes (January 2006)

46
Quick Restore process
This section describes issues related to the Quick Restore process.
Issue: Length of Quick Restore process
Description In some instances, Quick Restore of the DL100 G2 may take over 3 hours.
Generally, hardware RAID models take about 1 hour and software RAID models
take 2 to 3 hours to complete the restore process.
Workaround None, but HP engineers are working to improve the restore times.
Issue: Quick Restore with a SmartArray controller attached
Description During the Quick Restore process, a warning is displayed about disconnecting
any external storage arrays connected to the SmartArray controller on the
storage server.
Workaround To avoid any chance of impacting user data, the volumes in the array should be
disconnected until the Quick Restore process has completed. The Quick Restore
process has several reboots. When the Windows user logon screen is displayed,
the Quick Restore process is complete.
Issue: Quick Restore—ML350 G4p (SATA)
Description When performing a Quick Restore for the ML350 G4p (SATA version only)
storage server, if there is data on the data drives but no OS logical drives
(arrays) (for example, OS drives needed to be replaced), a prompt is displayed
that states to remove the data drives. The data drives must be physically pulled
from the system, then proceed with the Quick Restore.
Workaround Not applicable.
Issue: Multiple "File Not Found" messages during the Quick Restore process
Description During the Quick Restore process of the ML350 G4p, you may see multiple
messages on the screen stating File Not Found. The Quick Restore process is
trying to remove files that may have been created during the install process.
Workaround None required, this is normal during the Quick Restore process for the
ML350 G4p.
Issue: The ML110 G2 Quick Restore fails to complete in Japanese mode
Description The Quick Restore process on ML110 G2 systems (Workgroup and Express
editions) do not complete successfully due to known issues in the restore process.
The restore process can restart the storage server continuously, after displaying
the message Processing final stage of Proliant Storage
Server installation in Japanese. On the Express edition, the Quick
Restore process completes with the data drive partitions not being created
correctly.
Workaround Run the Quick Restore process in English mode. After completion of the restore
process, the system can be localized to Japanese by running the
C:\hpnas\conv.vbs conversion utility.