HP ProLiant Storage Server Release Notes (January 2006)

Storage Server release notes 47
Issue: The Quick Restore DVD erases all data when logical drives are missing
Description If the Quick Restore cannot detect the original primary and secondary OS
logical drives, Quick Restore erases all data on the drives. If the logical drive
layout has remained unaltered, the data drive will be preserved. If the data drive
is preserved, a drive letter must be reassigned to the preserved volume before
use. This item pertains to the DL100/ML110 G1/ML110 G2 (Express OS
Edition) Storage Server products. This entry also applies to the ML110 G2
(Workgroup OS Edition) model, however, it has only one OS logical drive.
Workaround Refer to the HP ProLiant Storage Server Administration Guide and the HP ProLiant
Storage Server User (formerly “Installation”) Guide for information on backing up
data prior to performing a Quick Restore procedure.
Issue: Quick Restore does not succeed with incorrect hard drive cabling
Description Quick Restore does not succeed with incorrect hard drive cabling.
Workaround Hard drives must be cabled correctly for the Quick Restore process to succeed.
For the ML110 G2 Workgroup edition, the drives must be connected to ports 0,
1, 2, and 3 of the Serial ATA RAID controller.
Issue: Automatic DVD drive tray closure causes Quick Restore to start over
Description Automatic DVD drive tray closure causes Quick Restore to start over. This issue
applies to the DL100/ML110 G1/ML110 G2/ML350 G4/ML370 G4 storage
server products only.
Workaround On servers containing automatic DVD trays that close upon power on, make sure
that the DVD is removed when the DVD tray is ejected. Otherwise, the Quick
Restore process starts over again. If this happens, remove the DVD and power
cycle the server.
Issue: DL585 Quick Restore process does not handle the deletion or renaming of the second
image file correctly
Description If the second image file (IMG.002) is renamed or deleted from the backup
partition and you Quick Restore the system, the Quick Restore process assumes
that it can use the images on the backup partition. If you choose to restore from
the backup partition, the Quick Restore fails, and the operating system is not fully
installed.
Workaround You can do a successful Quick Restore if you select to Quick Restore from the
DVD when prompted. If both image files are deleted, the Quick Restore process
works properly.
Issue: DVD-ROM does not have a drive letter
Description Following a non-data destructive Quick Restore of the ML110 G2, the DVD-ROM
is not assigned a drive letter.
Workaround Open the Disk Manager in Windows and assign or reassign drive letters.