HP ProLiant ML310 G3 Storage Server Administration Guide (WSS R2 version, March 2006)

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Storage under Product Category.

HP-authorize

d reseller

For the name of your nearest HP-authorized reseller:

• In the United States, call 1-800-282-6672.

• Elsewhere, v

isit the HP web site: h

ttp://www.hp.com.Then,clickContact HP to ﬁnd locations

and telephone numbers.

Helpful web sites

For other product information, see the following HP web sites:

•h

ttp://www.hp.com

•http://www.hp.com/go/storage

•http://www.hp.com/support/

•http://www.docs.hp.com

•http://www.microsoft.com

HP hardwa re support services

HP Instant

Support Enterprise Edition (ISEE) provides proactive remote monitoring, diagnostics,

and troub

leshooting to h elp you enhance the availability of your servers, as well as

storage a

nd network devices. The ISEE software is located on the storage ser ver in the

c:\hpna

s\components\ISEE folder. For more information, go to the HP web site:

ttp://

h20219.www2.hp.com/services/cache/10707-0-0-225-121.aspx.

HP Services provides service tools that notify you when a signiﬁcant system event has or will occur. These

tools, WEBES System Event Analyzer (SEA) and OSEM, are used both as part of the ISEE remote service

offering and as standalone tools to HP service customers. They are designed to send a notiﬁcation

only when an event or series of events has occurred that require service action. They are not intended

to be re

al-time system state monitors that trigger with every event. Most system components have the

capab

ility of sending hundreds of state events during normal operation. SEA and OSEM are designed

to ﬁlt

er these component events and only notify customers and /or HP Ser vices when action needs to

be taken to resolve or prevent an outage. As designed they will not report all events. Other utilities

are available to monitor real time system state. The software is located on the storage server in the

c:\hpnas\components\ISEE\OSEM and c:\hpnas\components\ISEE\WEBES folders.

NOTE:

This feature i s only available on the 30 0 and 500 series ProLiant Storage Servers.

HP ProLiant ML310 G3 Storage Server administration guide