HP ProLiant ML310 G3 Storage Server Administration Guide (WSS R2 version, March 2006)

NOTE:

For recommendations, instructions, and documentation to help manage the software update, hotﬁx, and

security patches process on storage servers and File Print Appliances, see Microsoft Software Updates on

HP ProLiant Storage Servers at h

ttp://h180 06.www1.hp.com/storage/storageservers.htm.

Print drivers

The latest print drivers for many HP network printers are supplied on the Service Release DVD. If selected

as part of the ser vice release installation process, updated print drivers are copied to the print drivers

folder C:\hpnas\PRINTERS onthestorageserverorFilePrintAppliance. Printdriversarealso

available for download on the HP Support web site for individual network printers.

User-mode vs. kernel-mode drivers

Drivers can be written in either user mode (also called version 3 drivers) or kernel mode (also called

version 2 drivers). In Windows NT 4.0, drivers were moved into kernel mode to improve performance.

However, when a kernel-mode driver fails, it can crash an entire system, whereas the failure of a user-mode

driver causes only the current process to crash. Because of this difference, native drivers on Windows

2000 and later run in user mod e. Windows Server 2003 and Windows Storage Server 2003 can still

run kernel-mode drivers, although this is not recommended for the stability reasons mentioned here.

To check whether a driver you have installed is user mode or kernel mode, do the following:

1. On the storage server desktop, click Start,chooseSett ing s, and then Printer and Faxes.

2. Click File and them click Server Properties.

3. Click the Drivers tab.

4. View the Version column for a speciﬁcdriver.

• If the version indicates Windows NT 4.0 you have a kernel-mode driver.

• If the version is Windows 2000, Windows XP, or Windows Server 2003, you have a

user-mode driver.

Kernel-mode driver installation blocked by default

In Windows Server 2003 a nd Windows Storage Server 2003, installation of kernel-mode drivers

is blocked by default.

To allow kernal-mode drivers to be installed, per form the following steps:

1. Open G roup Policy on the File Print Appliance, click Start > Run,thentypegpedit.msc,andpress

Enter.

2. Under Local Computer P olicy,double-clickCom puter Conﬁguration.

3. Right-click Disallow installation of printers using kernel-mode drivers and then click Properties.

4. On the Setting tab, click either Not Conﬁgured or Disabled, and then click OK.

HP Jetdirect ﬁrmware

The HP Download Manager (DLM) utility for Jetdirect printers provides upgrades of HP Jetdirect print

server ﬁrmware on HP network printers. The utility is located on the storage server or File Print Appliance

in the C:\hpnas\Components\Download Manager for Jetdirect folder. A connection to the

Internet is required, or the utility can be pointed to a local location where the ﬁrmware images are store d.

HP ProLiant ML310 G3 Storage Server administration guide