Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide

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D-6 Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide

Compaq Confidential – Need to Know Required

Writer: Jennifer Hayward Project: Compaq ProLiant ML330 Generation 2 Server Setup and Installation Guide Comments:

Part Number: 234833-001 File Name: k-appd Troubleshooting.doc Last Saved On: 5/22/01 3:42 PM

Table D-2

Front Panel Power-On/Standby LED Is Not On

WARNING: To reduce the risk of electric shock or damage to the equipment, before opening

access panels to reseat components, power down the server, and then disconnect the power

cord.

Note: For LED locations and functions, see Appendix E, “LED Indicators, Switches, and Jumpers.”

Possible Reasons The Next Step

There is no AC power connection.

The power button was not firmly

pressed.

The power button connector cable

is not properly connected to the

system board.

A processor has failed or is not

properly seated.

The power supply has failed or is

not connected.

1. Check the power cables. Make sure that they are fully

connected.

2. Press the power button.

3. Check the power source.

Refer to “Power Problems” in the Compaq Servers

Troubleshooting Guide for further options.

4. Reconnect the power button cable to the system board.

See Chapter 1, “Server Features,” for the location of the

power button connector.

5. Power down the server. Reseat all expansion boards, DIMMs,

processors, and PPMs, verifying that all cables are securely

connected.

See Chapter 3, ”Hardware Options Installation,” for complete

instructions.

Refer to “General Hardware Problems” in the Compaq Servers

Troubleshooting Guide for tips on proper procedures.

6. Check the diagnostic LEDs on the system board for failure

conditions.

7. If these steps do not correct the problem, the most likely

cause lies either in the power supply subsystem or a

processor. Contact your Compaq authorized service provider

for further technical support.

Refer to the Compaq Servers Troubleshooting Guide for a list of

Compaq authorized service providers.