Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide

D-4 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer: Jennifer Hayward Project: Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Comments:
Part Number: 173868-002 File Name: j-appd Troubleshooting.doc Last Saved On: 12/27/00 3:30 PM
Diagnosis Steps
If your server does not power up, or powers up but does not complete the
Power-On Self-Test (POST), answer the questions in Table D-1 to determine
appropriate actions based on the symptoms observed. According to the
answers you give, you will be directed to the appropriate table in the section
that immediately follows. That table outlines possible reasons for the problem,
options available to assist in diagnosis, possible solutions, and references to
other sources of information.
Table D-1
Diagnosis Steps
Question The Next Step
Question 1: Is the front panel
Power-On/Standby LED on? (either
solid green or flashing)
If no, go to Table D-2.
If yes, continue to Question 2.
Question 2: Can you see anything on
your monitor?
If no, go to Table D-3.
If yes, video is available for diagnosis.
Determine next action by observing POST
progress and error messages. Refer to the
Compaq Servers Troubleshooting Guide for a
complete description of each POST error
message.
Note: If your server attempts to load the operating system, go to “Problems After Initial
Boot” later in this appendix.