Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide

D-8 Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide
Compaq Confidential – Need to Know Required
Writer: Jennifer Hayward Project: Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Comments:
Part Number: 173868-002 File Name: j-appd Troubleshooting.doc Last Saved On: 12/27/00 3:30 PM
Table D-4
Problems After Initial Boot
Problem Possible Cause Possible Solution
System
cannot load
SmartStart.
Wrong version of
SmartStart is being
installed.
1. Check the SmartStart release notes and user
documentation.
2. Refer to the Compaq website to verify the version of
SmartStart.
The CD-ROM/diskette
drive assembly is not set
as a bootable device.
1. Run the setup utility for your server
For the ProLiant ML330 server, press F10 to run the
BIOS Setup utility.
For the ProLiant ML330e server, press F9 to run the
ROM Based Setup Utility (RBSU)
2. Set defaults and exit the utility.
3. Rerun this utility to verify the system configuration.
Refer to Chapter 5 for complete instructions on the use of
the setup utilities.
The CD-ROM/diskette
drive assembly is either
not installed, or is not
properly connected.
1. Power down the server.
2. Verify that the CD-ROM/diskette drive assembly is
installed.
3. Remove and reseat the CD-ROM/diskette drive
assembly.
4. Check the cable between the backplane and the
CD-ROM/diskette drive assembly to ensure proper
connection.
Refer to the Compaq ProLiant ML330e/ML330
Maintenance and Service Guide for connection
information.
If the cable is not the problem, refer to “CD-ROM
Problems” in the Compaq Servers Troubleshooting
Guide.
Diskette in
CD-ROM/diskette drive
assembly is preventing
the system from loading.
Remove the diskette.
continued