Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide

Troubleshooting D-9
Compaq Confidential – Need to Know Required
Writer: Jennifer Hayward Project: Compaq ProLiant ML330e/ML330 Server Setup and Installation Guide Comments:
Part Number: 173868-002 File Name: j-appd Troubleshooting.doc Last Saved On: 12/27/00 3:30 PM
Table D-4
Problems After Initial Boot
continued
Problem Possible Cause Possible Solution
SmartStart
fails during
installation.
Operating system has
not been selected.
1. Run the setup utility for your server
For the ProLiant ML330 server, press F10 to run the
BIOS Setup utility.
For the ProLiant ML330e server, press F9 to run the
ROM Based Setup Utility (RBSU)
2. Select the primary operating system.
Refer to Chapter 5 for complete instructions on the use of
the setup utilities.
Error occurs during
installation.
Follow the error information provided. If it is necessary to
reinstall, first run the Compaq System Erase Utility.
Refer to the Compaq Servers Troubleshooting Guide.
CAUTION: The Compaq System Erase Utility causes the loss of all configuration information,
as well as loss of existing data on all connected hard drives. Read “Compaq System Erase
Utility” and the associated cautionary statements in the Compaq Servers Troubleshooting
Guide before performing this operation.
Server
cannot load
operating
system.
Required operating
system step was missed.
Follow these steps:
1. Note at which phase the operating system failed.
2. Remove any loaded operating system components.
3. Refer to your operating system documentation.
4. Reinitiate installation procedures.
continued