HP ProLiant Support Pack 9.10 User Guide

Contents
1 Introduction...............................................................................................5
PSP overview............................................................................................................................5
Components in the PSP..............................................................................................................5
New features...........................................................................................................................7
Obtaining PSP.........................................................................................................................7
Version control.........................................................................................................................7
Creating a centralized, network-based software repository.............................................................7
2 Deploying PSPs..........................................................................................8
PSP deployment scenarios..........................................................................................................8
Deployment for Microsoft Windows.............................................................................................8
Minimum requirements for Microsoft Windows PSP........................................................................8
Installing the PSP for Windows...................................................................................................9
Server virtualization detection and support............................................................................10
Upgrading a PSP from HP SUM...........................................................................................10
Deploying PSPs for Linux..........................................................................................................10
Minimum requirements for Linux PSP..........................................................................................11
Minimum requirements for Red Hat Enterprise Linux 6 servers ..................................................12
Installing or upgrading a PSP for Linux.......................................................................................15
Verifying Installed Components.................................................................................................16
3 Advanced topics......................................................................................17
Command-line interface...........................................................................................................17
Command-line syntax.........................................................................................................17
Switch update commands...............................................................................................17
Command-line arguments...................................................................................................19
Component configuration for Windows components only........................................................25
Command-line examples.....................................................................................................26
Return codes.....................................................................................................................27
Windows smart-component return codes...............................................................................27
Linux smart-component return codes.....................................................................................27
Linux RPM return codes.......................................................................................................28
Input files...............................................................................................................................28
Input file format and rules....................................................................................................29
File encoding....................................................................................................................29
Error reporting...................................................................................................................29
Input file parameters...........................................................................................................30
Reports..................................................................................................................................39
4 Troubleshooting........................................................................................41
Installation troubleshooting for Microsoft Windows......................................................................41
Installation troubleshooting for Linux..........................................................................................43
5 Support and other resources......................................................................45
Information to collect before contacting HP.................................................................................45
How to contact HP..................................................................................................................45
Subscription service................................................................................................................45
Related information.................................................................................................................45
Typographic conventions.........................................................................................................46
HP Insight Remote Support software..........................................................................................46
Contents 3