HP Smart Update Manager 5.1 User Guide

3 Using scripts to deploy updates..................................................................31
Command-line interface...........................................................................................................31
Command-line syntax.........................................................................................................31
Switch update commands...............................................................................................31
Command-line arguments...................................................................................................33
Component configuration for Windows components only........................................................39
Command-line examples.....................................................................................................40
Return codes.....................................................................................................................41
Windows smart-component return codes...............................................................................41
Linux smart-component return codes.....................................................................................42
Linux RPM return codes.......................................................................................................42
Input files...............................................................................................................................43
Input file format and rules....................................................................................................43
File encoding....................................................................................................................44
Error reporting...................................................................................................................44
Input file parameters...........................................................................................................44
Reports..................................................................................................................................53
4 Advanced topics......................................................................................55
Configuring IPv6 networks.......................................................................................................55
Configuring IPv6 for Windows Server 2003..........................................................................55
Configuring IPv6 for Windows Server 2008..........................................................................56
Configuring IPv6 for Linux...................................................................................................56
Network ports used by HP SUM...............................................................................................57
5 Troubleshooting........................................................................................59
Recovering from an installation failure.......................................................................................59
Collecting trace directories..................................................................................................59
Recovering from a discovery failure...........................................................................................60
Troubleshooting connection errors........................................................................................60
HP SUM hangs during discovery..........................................................................................61
HP SUM hangs during boot.....................................................................................................61
Recovering from a loss of Linux remote functionality.....................................................................61
Configuring firewall settings................................................................................................61
Recovering from a blocked program on Microsoft Windows.........................................................62
Configuring Windows firewall settings..................................................................................62
Recovering from operating system limitations when using a Japanese character set..........................62
Displaying the user-specified reboot message using a Japanese character set when running on a
Linux operating system........................................................................................................62
Rebooting with the user-specified reboot message using a Japanese character set when running
on a Windows operating system..........................................................................................62
Running in a directory path containing multi-byte characters.........................................................62
Recovering a lost HP SUM connection.......................................................................................63
HP Smart Update Firmware DVD and SPP mounted using iLO virtual media...............................63
Troubleshooting HP SUM in IPv6 networks.................................................................................63
Troubleshooting HP SUM in IPv6 Windows Server 2003 environment.......................................63
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment.......................................64
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments.................64
Microsoft Windows displays a Found new hardware message......................................................65
Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built
from source............................................................................................................................65
Linux component version discrepancy for source RPMs.................................................................65
HP SUM displays No components found in the selected repository(ies) message.............................65
Installation of components failed with 'Update returned an error' when installing Linux RPMs............65
HP SUM fails on Windows hosts due to McAfee firewalls.............................................................66
4 Contents