HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting

Support and other resources 100
If the log is larger than 15 MB, then zip or compress the file before sending it to HP support.
If you have an open case with HP Support, you can e-mail the log file to [e-mail]. Use the
following convention for the e-mail subject:
<CASE:XXXXXXXXXX>, where XXXXXXXXXX represents your HP Support case number.
Use the curl command line tool
iLO 4 1.30 and later supports extracting the Active Health System log with the curl command line tool. You
can download curl from the following curl website (http://curl.haxx.se/).
To download the Active Health System log:
1. Install curl.
2. Open a command window.
3. Enter the following command to download the Active Health System log for a range of dates:
curl "https://<iLO IP
address>/ahsdata/ahs.ahs?from=<yyyy-mm-dd>&to=<yyyy-mm-dd>" -k -v -u
<username>:<password> -o <filename>.ahs
Where:
o <iLO IP address> is the iLO IP address.
o from=<yyyy-mm-dd>&to=<yyyy-mm-dd> represents the start and end date of the range of
dates to include in the log. Enter dates in the format year-month-day, for example, 2013-07-29 for
July 29, 2013.
o –k specifies that HTTPS warnings will be ignored.
o –v specifies verbose output.
o –u <username>:<password> specifies your iLO user account credentials.
o –o <filename> specifies the output file name and path.
To download the entire log, omit the from and to parameters and use the following command:
curl "https://<iLO IP address>/ahsdata/ahs.ahs" -k -v -u
<username>:<password> -o <filename>.ahs
The file is saved to the path you specified.
4. Close the command window.
ACU diagnostic tasks
1. Open ACU.
For more information, see "Array configuration utility (on page 81)."
If ACU is already open, click the Diagnostics/SmartSSD tab.
The Diagnostics/SmartSSD screen appears with the following selections:
o View SmartSSD Wear Gauge Report
o Generate SmartSSD Wear Gauge Report
o Run Array Diagnostic Reports
For this example, use the diagnostic reports selection.
2. Select Run Array Diagnostic Reports.
The array diagnostic report screen appears.