HP ProLiant Support Pack 9.10 User Guide

application execution, and then closes and deregisters the port. All communications are over
a SOAP server using SSL with additional functionality to prevent man-in-the-middle, packet
spoofing, packet replay, and other attacks. The randomness of the port helps prevent port
scanning software from denying service to the application. The SOAP server is deployed on
the remote target using the initial ports (138, 445, and 22) and then allocates another
independent port for its communications back to the workstation where HP SUM is running.
During shutdown of HP SUM, the SOAP server is shutdown and removed from the target
server, leaving the log files.
To deploy software to remote targets on their secure networks using HP SUM, the following
ports are used.
DescriptionPorts
These ports are needed to connect to the remote ADMIN$ share on target
servers. These ports are standard ports that Windows servers use to connect to
Ports 445 and 137/138/139
(Port 137 is used only if you are
using NetBIOS naming service.)
remote file shares. If you can connect remotely to a remote Windows file share
on the target server, then you have the correct ports open.
Random ports are used in this range to pass messages back and forth between
the local and remote systems using SSL. These ports are used on the system
running HP SUM to send data to the target server.
Ports 60000-60007
Several internal processes within HP SUM automatically use the port from 60000
when no other application uses it. If a port has a conflict, the manager uses the
next available port. HP does not guarantee that the upper limit is 60007 because
the limit depends on how many target devices are selected for installation.
These ports are used to communicate from the target server to the system running
HP SUM. The same mechanism is used by the remote access code as the 60000
Ports 61000-61007
ports, with the first trial port as 61000. The upper limit might not be 61007
when a conflict occurs.
In the case of IPv4-only and one NIC, the lowest available port is used by HP
SUM to pass information between processes on the local workstation where HP
SUM is executed, and the next available port is used to receive messages from
remote servers.
This port is the default for some internal communications. This port is listening
on the remote side if a conflict does not exist. If a conflict occurs, the next
available port is used.
Port 62286
The logs are passed to the target, and the logs are retrieved using an internal
secure web server that uses port 80 (if available) or a random port between
63000 and 63005, if port 80 is not available.
Ports 80 or 63000-63005
This support enables updates of the iLO firmware without the need to access
the host server and enables servers running VMware or other virtualization
platforms to update their iLO without rebooting their server or migrating their
virtual machines to other servers.
• HP SUM is disconnected.
When either iLO or NIC firmware is updated, HP SUM loses the connection and cannot install
components. If an access error occurs, HP SUM cancels the installation.
• How do I recover from an installation failure?
HP SUM generates a set of debug trace logs located in the %TEMP%\hp_sum directory on
Windows systems and \tmp\hp_sum on Linux systems. These files contain internal process
and debug information that can help you determine HP SUM failures.
• How do I reboot when running HP SUM on a Japanese version of Windows?
You can specify a message to appear before shutting down the system during a reboot
operation. When using a Japanese character set and running on a Japanese version of a
42 Troubleshooting