HP ProLiant Support Pack 9.10 User Guide

Windows operating system, the message prevents an automatic reboot. For a successful
reboot, you must click Exit.
Installation troubleshooting for Linux
The following issues might be encountered when attempting to install PSPs for Linux.
• I used the -r flag to reboot the server and one of the components that was installed required
a reboot, but the server did not reboot. What is happening?
If any of the components chosen for installation fails the installation, a reboot does not occur.
This enables the administrator to examine a server to determine and resolve a software
installation failure before activating any changes.
• When I install storage components and restart the server, there are one or more new entries
in the LILO or GRUB tables for kernels to boot from. Is this normal?
Yes, this is normal. Each storage driver reconnects the driver to the base kernel and adds a
new entry in the LILO or GRUB tables that appear at boot. To ensure that you get the kernel
with the latest drivers, select the last entry in the table.
• I attempted to install a component that compiles from source code, but the installation fails on
the make command.
The build tools necessary to complete the build from kernel source are not located on the
server where the LDU is deploying. To build from source RPMs, the following RPMs must be
installed on the server where the HP SUM is deploying software:
◦ gcc-2.96-108.1 or later
◦ cpp-2.96-108.1 or later
◦ binutil-2.11.90.0.8 or later
◦ glibc-devel-2.2.4-26 or later
• How do I use HP SUM over a firewall? Which ports will I need to open? Are they configurable?
The ports that HP SUM uses cannot be configured. When HP SUM port initiates communications
to remote targets, it uses several well-known ports depending on the operating system. For
Linux, HP SUM uses port 22 (SSH) to start communications with the remote target.
HP SUM uses defined ports to communicate between the remote target and the workstation
where HP SUM is executing. When you run HP SUM, it uses the administrator/root privileges
to dynamically register the port with the default Linux firewalls for the length of the application
execution, and then closes and deregisters the port. All communications are over a SOAP
server using SSL with additional functionality to prevent man-in-the-middle, packet spoofing,
packet replay, and other attacks. The randomness of the port helps prevent port scanning
software from denying service to the application. The SOAP server is deployed on the remote
target using the initial ports (138, 445, and 22) and then allocates another independent port
for its communications back to the workstation where HP SUM is running. During shutdown
of HP SUM, the SOAP server is shutdown and removed from the target server, leaving the log
files.
Installation troubleshooting for Linux 43