HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting

Support and other resources 103
HP Smart Storage Administrator Diagnostic Utility CLI reports
Windows
1. Click Start>All Programs>HP System Tools>HP Smart Storage Administrator Diagnostics Utility>Read
Me
2. Open a command prompt.
3. Change directory (cd) to the location where hpssaducli.exe is installed.
This directory is commonly C:\Program Files\hp\hpssaducli\bin.
4. Do one of the following:
o Generate a diagnostic report with the following command:
hpssaducli -f adu-report.zip
o Generate a SmartSSD Wear Gague report with the following command:
hpssaducli -ssd -f ssd-report.zip
For more options, use the following command:
hpssaducli -help
Linux
1. View the readme file.
/opt/hp/hpssaducli/README.TXT
2. Open a command prompt.
3. Do one of the following:
o Generate a diagnostic report with the following command:
hpssaducli -f adu-report.zip
o Generate a SmartSSD Wear Gague report with the following command:
hpssaducli -ssd -f ssd-report.zip
For more options, use the following command:
hpssaducli -help
For more information about reports and viewing them in a browser, see the HP Smart Storage Administrator
User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).
HPS report
The HPS reports are used to capture critical operation and configuration information from Windows server
environments. The HPS report utility can be downloaded from the HP website
(http://update.external.hp.com/HPS/HPSreports). To start the report, run the executable file and the utility
will save a cab file in the C:\WINDOWS\HPSReports\Enhanced\Report directory.
Run this report before contacting HP technical support ("Contacting HP technical support or an authorized
reseller" on page 92) and be prepared to send the cab file.
cfg2html report
To assist in possible LINUX installation issues on HP ProLiant servers, capture the cfg2html report before
contacting HP technical support ("Contacting HP technical support or an authorized reseller" on page 92).
For more information, see the cfg2html website (http://www.cfg2html.com).