HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting

Index 109
drive failure, detecting 47
drive LEDs 19
drive not found 48
drive problems 47
drive roaming 62
drive, failure of 47
drivers 82, 89
drives 19, 47
drives, determining status of 19
drives, troubleshooting 47
DVD-ROM drive 47
E
electrostatic discharge 13
energy saver features 59
Erase Utility 69, 72
error log 63
error messages 63, 66, 85
expansion board 61, 62, 89
expansion board problems 62
external device problems 58
F
fan LED 51
fan problems 51, 52
fans 51, 52
fault-tolerance methods 90
features 79, 87
firmware 66, 82, 83, 89
firmware, updating 17, 66, 74, 82, 83
flash ROM 66
flexible boot control 78
FlexibleLOM 60, 61
FlexibleLOM LED 60
FlexibleLOM problems 60
flowcharts 26, 28
Foundation Care Services 86
G
general diagnosis flowchart 30
graphics adapter problems 57
graphics card option 57
grounding methods 13
guided troubleshooting 85
H
hard drive LEDs 19
hard drives, determining status of 19
hard drives, moving 48, 49
hardware features 42
hardware problems 42, 44
hardware supported 42
hardware troubleshooting 42, 44, 45, 47, 58
health driver 81
Health LED, troubleshooting 20
health LEDs 20
health status LED bar 20
health status LED bar patterns 33
hot fixes 64
how to use this guide 7
HP Dynamic Smart Array B120i Controller 50
HP Dynamic Smart Array B320i Controller 50
HP Enterprise Configurator 88
HP Guided Troubleshooting website 85
HP iLO 22, 23, 70, 95
HP Insight Diagnostics 72
HP Insight Diagnostics survey functionality 72
HP Insight Online 69, 73
HP Insight Remote Support software 73, 86
HP Proactive Care 86
HP SIM (HP Systems Insight Manager) 22, 71, 72
HP Smart Update Manager overview
69, 74
HP SSA (HP Smart Storage Administrator) 79, 100,
102
HP Support Materials 82
HP Systems Insight Manager overview 90
HP technical support 86, 91
HP website 85
HP, contacting 91
HPS report 102
I
iLO (Integrated Lights-Out) 69, 70, 71, 90, 96, 97
IML (Integrated Management Log) 69, 71
Important Safety Information document 11
information required 91, 92
Insight Diagnostics 72, 82
installation and configuration 88
installation instructions 87, 89
Integrated Lights-Out (iLO) 70, 71, 90
Integrated Management Log (IML) 71
Intelligent Provisioning 69, 71, 72, 96, 97
internal system problems 47
K
keyboard 59
keyboard problems 59