HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting

Contents 5
HP iLO ............................................................................................................................................ 71
Intelligent Provisioning ...................................................................................................................... 72
HP Insight Remote Support software ................................................................................................... 74
HP Insight Online ............................................................................................................................. 74
Scripting Toolkit for Windows and Linux ............................................................................................. 75
HP Service Pack for ProLiant ........................................................................................................................ 75
HP Smart Update Manager ............................................................................................................... 75
HP ROM-Based Setup Utility ........................................................................................................................ 76
Using RBSU ..................................................................................................................................... 76
Auto-configuration process ................................................................................................................ 76
Boot options .................................................................................................................................... 77
Configuring AMP modes ................................................................................................................... 77
Re-entering the server serial number and product ID ............................................................................. 77
UEFI System Utilities .................................................................................................................................... 78
Using HP UEFI System Utilities ........................................................................................................... 78
Flexible boot control ......................................................................................................................... 79
Restoring and customizing configuration settings ................................................................................. 79
Secure Boot configuration ................................................................................................................. 79
Re-entering the server serial number and product ID ............................................................................. 80
Utilities and features ................................................................................................................................... 80
Configuration tools ........................................................................................................................... 80
Option ROM Configuration for Arrays................................................................................................ 82
ROMPaq utility ................................................................................................................................. 82
Automatic Server Recovery ................................................................................................................ 82
USB support .................................................................................................................................... 83
Redundant ROM support ................................................................................................................... 83
Keeping the system current .......................................................................................................................... 83
Access to HP Support Materials ......................................................................................................... 83
Drivers ............................................................................................................................................ 83
Software and firmware ..................................................................................................................... 84
Version control ................................................................................................................................. 84
System ROMPaq Firmware Upgrade Utility ......................................................................................... 84
HP operating systems and virtualization software support for ProLiant servers ......................................... 85
Change control and proactive notification .......................................................................................... 85
HP Insight Management Agents ......................................................................................................... 85
HP resources for troubleshooting ................................................................................................... 86
Online resources ........................................................................................................................................ 86
HP Support Center website ................................................................................................................ 86
HP Guided Troubleshooting website ................................................................................................... 86
Troubleshooting resources for previous HP ProLiant server models ......................................................... 86
Server blade enclosure troubleshooting resources ................................................................................ 86
Error message resources ................................................................................................................... 86
Server documentation ....................................................................................................................... 87
HP product QuickSpecs .................................................................................................................... 87
White papers .................................................................................................................................. 87
Service notifications, advisories, and notices ....................................................................................... 87
Subscription services ........................................................................................................................ 87
HP Technology Service Portfolio ......................................................................................................... 87
Product information resources ...................................................................................................................... 88
Additional product information .......................................................................................................... 88
Registering the server........................................................................................................................ 88
Overview of server features and installation instructions ....................................................................... 88
Key features, option part numbers ...................................................................................................... 88