HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting

Software tools and solutions 72
• Memory capacity and speed
• Firmware/BIOS
HP Active Health System does not collect information about Active Health System users' operations, finances,
customers, employees, partners, or data center, such as IP addresses, host names, user names, and
passwords. HP Active Health System does not parse or change operating system data from third-party error
event log activities, such as content created or passed through by the operating system.
The data that is collected is managed according to the HP Data Privacy policy. For more information see the
HP website (http://www.hp.com/go/privacy).
The Active Health System log ("Active Health System log overview" on page 96), in conjunction with the
system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring
of hardware and configuration changes, system status, and service alerts for various server components.
The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can
download from the HP website (http://www.hp.com/go/spp/download). The Active Health System log can
be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP.
For more information, see the following documents:
• HP iLO User Guide on the HP website (http://www.hp.com/go/ilo/docs)
• HP Intelligent Provisioning User Guide on the HP website
(http://www.hp.com/go/intelligentprovisioning/docs)
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
• From within HP SIM
• From within operating system-specific IML viewers
o For Windows: IML Viewer
o For Linux: IML Viewer Application
• From within the HP iLO user interface
• From within HP Insight Diagnostics (on page 73)
Intelligent Provisioning
Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart
Update Firmware DVD no longer ship with these new servers. Instead, the deployment capability is
embedded in the server as part of Intelligent Provisioning.
Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 servers that
simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server
configurations:
• Intelligent Provisioning assists with the OS installation process by preparing the system for installing
"off-the-shelf" and HP branded versions of leading operating system software and integrating optimized
HP ProLiant server support software.