HP Smart Update Manager 5.1 User Guide

Recovering from a blocked program on Microsoft Windows
Configuring Windows firewall settings
The Windows Security Alert popup appears when a program is blocked from accepting connections
from the Internet or a network.
To set the rules for the Windows Firewall and Security Policy, click Unblock, and then set your
firewall settings to the following:
1. Click Start→Control Panel→Administrative Tools→Windows Firewall with Advanced
Security→Inbound Rules→Remote Administration (NP-IN).
2. Select Enabled, and then select Allow the connections.
For Direct to iLO support, you must enable ping.
Recovering from operating system limitations when using a Japanese
character set
Displaying the user-specified reboot message using a Japanese character set when
running on a Linux operating system
You might specify a message to appear before the system shuts down during a reboot operation.
When using a Japanese character set and running on a Japanese version of a Linux operating
system, the message does not appear properly.
Rebooting with the user-specified reboot message using a Japanese character set
when running on a Windows operating system
You might specify a message to appear before the system shuts down during a reboot operation.
When using a Japanese character set and running on a Japanese version of a Windows operating
system, the message causes the reboot not to occur automatically.
For a successful reboot, you must click Exit. When the message is entered using CLI, the reboot
message looks corrupted because the Japanese character set is not supported in CLI.
Running in a directory path containing multi-byte characters
HP SUM hangs when it is run in a directory path that contains multi-bye characters.
62 Troubleshooting