HP Smart Update Firmware DVD User Guide

7 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
• Software product name
• Hardware product model number
• Operating system type and version
• Applicable error message
• Third-party hardware or software
• Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
• See the Contact HP worldwide website:
http://www.hp.com/go/assistance
• Use the Contact hp link on the HP Support Center website:
http://www.hp.com/go/hpsc
• In the United States, call [phone] to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Related information
Documents
• HP Service Pack for ProLiant User Guide
• HP Smart Update Manager User Guide
• HP ProLiant Support Pack User Guide
• HP iLO Scripting and Command Line Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Websites
• The Smart Update Firmware DVD ISO is available at the download tab on the HP website at
http://www.hp.com/go/foundation.
• For general information on management products, see the HP Insight Foundation website at
http://www.hp.com/go/foundation.
Information to collect before contacting HP 41