HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 13
Configuration Signature is Zero
Description: ADU detected that NVRAM contains a configuration signature of zero. Old versions of the server
setup utility could cause this.
Action: Run the latest version of server setup utility to configure the controller and NVRAM.
Configuration Signature Mismatch
Description: The array accelerator board is configured for a different array controller board. The
configuration signature on the array accelerator board does not match the one stored on the array controller
board.
Action: To recognize the array accelerator board, run ACU.
Controller Communication Failure Occurred
Description: Controller communication failure occurred. ADU was unable to successfully issue commands to
the controller in this slot.
Action:
1. Be sure all cables are properly connected and working.
2. Be sure the controller is working, and replace if needed.
Controller Detected. NVRAM Configuration not Present
Description: EISA NVRAM does not contain a configuration for this controller.
Action: Run the server setup utility to configure the NVRAM.
Controller Firmware Needs Upgrading
Description: Controller firmware is below the latest recommended version.
Action: Update the controller to the latest firmware version.
Controller is Located in Special "Video" Slot
Description: Controller is installed in the slot for special video control signals. If the controller is used in this
slot, LED indicators on the front panel may not function properly.
Action: Install the controller into a different slot, and run the server setup utility to configure NVRAM. Then, run
ACU to configure the controller.
Controller Is Not Configured
Description: Controller is not configured. If the controller was previously configured and you change drive
locations, a problem might exist with the placement of the drives. ADU examines each physical drive and
looks for drives that have been moved to a different drive bay.
Action: Look for messages indicating which drives have been moved. If no messages are displayed and drive
swapping did not occur, run ACU to configure the controller and run the server setup utility to configure
NVRAM. Do not run either utility if you believe drive swapping has occurred.