HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 16
Drive Monitoring Features Are Unobtainable
Description: ADU is unable to get monitor and performance data due to a fatal command problem (such as
drive time-out), or is unable to get data due to these features not being supported on the controller.
Action: Check for other errors such as time-outs. If no other errors occur, upgrade the firmware to a version
that supports monitor and performance, if desired.
Drive Monitoring is NOT Enabled for SCSI Port X Drive ID Y
Description: The monitor and performance features have not been enabled on this drive.
Action: Run the server setup utility to initialize the monitor and performance features.
Drive Time-Out Occurred on Physical Drive Bay X
Description: ADU issued a command to a physical drive and the command was never acknowledged.
Action: The drive or cable may be bad. Check the other error messages on the Diagnostics screen to
determine resolution.
Drive X Indicates Position Y
Description: Message indicates a designated physical drive, which seems to be scrambled or in a drive bay
other than the one for which it was originally configured.
Action:
1. Examine the graphical drive representation on ADU to determine proper drive locations.
2. Power down the server.
3. Remove drive X and place it in drive position Y.
4. Rearrange the drives according to the ADU instructions.
Duplicate Write Memory Error
Description: Data cannot be written to the array accelerator board in duplicate due to the detection of parity
errors. This is not a data-loss situation.
Action: Replace the array accelerator board.
Error Occurred Reading RIS Copy from SCSI Port X Drive ID
Description: An error occurred while ADU was trying to read the RIS from this drive.
Action: HP stores the hard drive configuration information in the RIS. If multiple errors occur, the drive may
need to be replaced.
FYI: Drive (Bay) X is Third-Party Supplied
Description: Third-party supplied the installed drive.
Action: If problems exist with this drive, replace it with a supported drive.