HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP Virtual Connect errors 220
• The primary VC-Enet module is unable to exchange network packets with the indicated module. This
inability can occur if the Onboard Administrator has configured the internal switch that connects the
I/O modules inappropriately.
Action:
• Verify that the network configuration (IP address, topology, etc.) is correct. If the module is in a remote
enclosure (not located in the same enclosure as the primary VC-Enet module), reset or reboot the Active
Onboard Administrator in the remote enclosure.
• Verify that the OA Enclosure Bay IP Addressing (EBIPA) is either disabled or is providing the correct
information to each module.
3031 - Enet Module IP is 0.0.0.0
Severity: MAJOR
Description: The OA is reporting that an Ethernet module does not have an IP address. The module will be
marked as NO-COMM.
Possible causes:
• The external DHCP server did not provide the module with an IP address.
• There is a networking issue with the DHCP server.
• There is an IO Module or Onboard Administrator hardware or software issue.
Action:
• Verify the OA is set up to provide a specific IP address.
• Verify an external DHCP server is available on the management network.
FC Module events (4000-4999)
4009 - FC Module OA CPU Fault Event
Severity: MAJOR
Description: The Onboard Administrator has reported to the VC management application that the indicated
module has reported a hardware failure.
Possible causes:
• A component hardware failure was detected.
• A transient hardware or firmware failure occurred.
Action: Power-cycle the module to clear any transient failures. If the condition persists or occurs repeatedly,
replace the module.
4012 - FC Module State Failed
Severity: CRITICAL
Description: The module is non-functional due to a hardware or firmware failure. VC cannot configure or
monitor this module. This error will impact Fibre Channel traffic.