HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 58
242 - Unsupported Processor Configuration Detected – System does not support
booting with three processors installed.
Action: Install or remove one processor so the system has a supported number.
- System Halted!
Audible beeps: Constant long beep
Possible cause: The system does not support booting with three processors.
Action: Install an additional processor or remove one of the processors.
242 - Unsupported Processor Configuration Detected – Processors are installed in the
incorrect order.
Action: Install the processors sequentially starting with Processor 1.
- System Halted!
Audible beeps: Long beep
Possible cause: Processors are installed in the incorrect order.
Action: Install the processors sequentially starting with Processor 1.
243 - Unsupported Option Card configuration. The option card installed in Slot X is
not supported in that slot with the current server configuration.
Action: Move the Option Card to a different slot.
- System Halted!
Audible beeps: Constant long beep
Possible cause: The option card is installed in a slot that is not supported by the current server configuration.
Action: Move the option card to a supported slot.
244 – IMPORTANT: PCIe Slot X only supports 8 functions for a SR-IOV capable
Expansion Card.
Action: HP recommends moving this Expansion Card to another available slot to avoid possible SR-IOV limitations.
Audible beeps: None
Possible cause: The present PCIe slot only supports eight functions for a SR-IOV capable expansion card.
Action: Move the expansion card to another slot to avoid SR-IOV limitations.
245 – Processor Power-on Failure: Processor X failed to power-on.
Action: Power Cycle the system. If this does not resolve the issue, re-seat the processor. If the issue persists, contact
HP Service.
Audible beeps: None
Possible cause: The processor failed to power on.
Actions:
• Cycle power on the system
• Reseat the processor