HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 60
300 Series
301-Keyboard Error
Audible Beeps: None
Possible Cause: Keyboard failure occurred.
Action:
1. Power down the server, and then reconnect the keyboard.
2. Be sure no keys are depressed or stuck.
3. If the failure reoccurs, replace the keyboard.
301-Keyboard Error or Test Fixture Installed
Audible Beeps: None
Possible Cause: Keyboard failure occurred.
Action:
1. Power down the server, and then reconnect the keyboard.
2. Be sure no keys are depressed or stuck.
3. If the failure reoccurs, replace the keyboard.
303-Keyboard Controller Error
Audible Beeps: None
Possible Cause: System board, keyboard, or mouse controller failure occurred.
Action:
1. Be sure the keyboard and mouse are connected.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support ("HP
contact information" on page 393) before proceeding.
2. Run Insight Diagnostics and replace failed components as indicated.
304-Keyboard or System Unit Error
Audible Beeps: None
Possible Cause: Keyboard, keyboard cable, mouse controller, or system board failure.
Action:
1. Be sure the keyboard and mouse are connected.
CAUTION: Only authorized technicians trained by HP should attempt to remove the system
board. If you believe the system board requires replacement, contact HP Technical Support ("HP
contact information" on page 393) before proceeding.
2. Run Insight Diagnostics and replace failed components as indicated.