HP ProLiant Gen8 Troubleshooting Guide Volume II: Error Messages

HP ProLiant server errors 85
* Configuration information indicates drives were configured on a controller with a newer firmware version. To
avoid data loss, reattach drives to original controller or upgrade controller firmware.
Audible Beeps: None
Possible Cause: Drive array configuration not detected.
Action:
• Run ACU.
• Power down the system and swap the SAS port connectors to prevent data loss.
• Run ADU if previous positions are unknown. Then, power down the system and move the drives to their
original positions.
• To avoid data loss, update the controller firmware to the same or later version on the original controller.
1786-Slot X Drive Array Recovery Needed...
...The following drive(s) need Automatic Data Recovery (Rebuild): Port x Box y Bay(s) z
Select F1 to continue with recovery of data to drive. Select F2 to continue without recovery of data to drive.
Audible Beeps: None
Possible Cause: A failed or replacement drive has not yet been rebuilt.
Action:
• Perform one of the following actions:
o Press the F1 key to continue with recovery of data to the drive. Data will be automatically restored
to drive X when a failed drive has been replaced, or to the original drive if it is working again
without errors.
o Press the F2 key to continue without recovery of data to the drive. The failed drive will not be rebuilt
and the system will continue to operate in a failed state of Interim Data Recovery Mode.
• Replace the failed drive and press the F1 key to rebuild the array. If the drive rebuild is not successful or
is aborted because the system rebooted before the rebuild of the drive completed, another version of the
1786 POST error message will be displayed.
1787-Slot X Drive Array Operating in Interim Recovery (Degraded) Mode...
(followed by one or more of the following:)
...* The following disk drive(s) are failed and should be replaced
* The following disk drive(s) are insufficient size and should be replaced
* The following disk drive(s) are mismatched type and should be replaced
* The following disk drive(s) are unsupported type and should be replaced
* The following disk drive(s) are offline due to the erase process
(additionally be one of the following if a spare drive is activated:)
* On-Line Spare Drive is being Activated
* On-Line Spare Drive Active
* On-Line Spare Drive Failed