ProLiant ML530 Servers Maintenance and Service Guide

Diagnostics and Troubleshooting 3-61
Booting into Compaq Utilities
When you enable ASR-2 to start into Compaq Utilities and a critical error occurs, the operating
system-specific Health Driver logs the error information in the Critical Error Log or the IML
and the ASR-2 feature restarts the server. When the system reinitializes, the system pages the
designated administrator (if enabled), and starts Compaq Utilities from the hard drive.
If Dial-In status is enabled, the modem is placed in auto-answer mode. If you enable Dial-Out
status, you are automatically enabled for Dial-In.
If Network Status is enabled, the appropriate network support software is loaded, depending on
the network protocol, IP, or IPX. This allows remote access by means of the network.
IMPORTANT: Compaq Utilities are loaded from a specially created system partition on the hard drive.
This partition was configured during server configuration.
You can access the server and view the Server Health Logs (in servers not supporting the IML)
remotely by modem, in-band over the network, or directly from the server. For modem access,
you must have either Compaq Insight Manager 2.0 or later or have a VT100 or ANSI terminal
type device. You may use a standard CRT with VT100 or ANSI emulation capability, or you
may use a PC with a VT100 or ANSI terminal emulation package. The communication
parameters must be set for 8 data bits, no parity, and 1 stop bit.
You can also enable ASR-2 to allow network access using the Network Status feature in the
System Configuration Utility. You must have either Compaq Insight Manager 2.0 or later or a
Novell Virtual Terminal (NVT) emulator on an IPX network to use this feature. You must also
have version 2.24 or later of the System Configuration Utility. To use this feature with IP
access, you must have Compaq Insight Manager 2.10 or later or a Telnet Terminal emulator.
You also must have version 2.24 or later of the System Configuration Utility.
The System Configuration Utility settings should resemble the settings in Table 3-23 when you
enable ASR-2 to start into Compaq Utilities.
Table 3-23
Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities
Pager Data Setting Description
Pager status Enabled Indicates whether the pager feature is enabled or disabled
Pager dial
string
ATDT
555-5555
Indicates the pager dial string and delay before the pager message.
Pagers typically use one of the following formats:
Local pagers: ATDT 555-5555
Wide area pagers: ATDT 1-800-555-5555,1234567#
Pager message 1234567# Represents a unique number (maximum seven digits, numeric only) that
you must designate to identify the server on the pager display. The ROM
adds a three-digit code to the front of this number. The first two digits
indicate the subsystem, and the third indicates the severity of the error
that caused the alert. The # symbol usually terminates the message. If
no message is required, delete the # symbol.
continued