HP Smart Update Manager 5.3.5 User Guide

Microsoft Windows displays a Found new hardware message
During the discovery progress, HP SUM might display the following message: Found New
Hardware. This message appears because one of the self-discovery components is loading a
new driver and Windows discovers it as a new piece of hardware.
Solution: Ignore the message and continue.
Non-matching systems error reported when building source Linux RPMs or installing
Linux RPMs built from source
If HP SUM reports non-matching systems errors when trying to build source Linux RPMs or installing
Linux RPMs built from source, the operating system on the target server does not match the operating
system from which you are running HP SUM in one of the following ways:
• The distribution of the operating system does not match. For example, RHEL 6.0 and RHEL
6.1 would be a mismatch.
• The architecture of the two operating systems does not match. For example, one server might
be running an operating system with x86 architecture and the other with x86_64 architecture.
• The kernel version running on the two systems does not match.
Solution: Use one of the following options:
• Run HP SUM on the target server itself instead of remotely deploying HP SUM.
• Build the driver RPM locally and take the resulting RPM file from the standard location (for
example, /usr/src/redhat/RPMS/i686/<driver>.rpm) and then copy it back into the HP SUM
repository. HP SUM will pick up the pre-built RPM and enable you to deploy it anywhere you
choose.
Linux component version discrepancy for source RPMs
You might observe differences in the RPM component name that might appear to be a version
mismatch for the component on the Select Item to be Installed and Installation Results screens. This
is caused by the RPM build phase. The resulting component is actually the same version. The RPM
build adds information, so it is technically the same component.
For example, if you select the component HP NC Series Mellanox 10GBE Driver for
Linux on the Select Items to be Installed screen, it appears as
hp-minx-en-1.4.3.1-1.src.rpm and on the Installation Results screen, it appears as
hp-minx-en-kmp-default-1.4.3.1_2.6.27.19_5-1.x86_64.rpm.
Solution: None.
No components found in the selected repositories message appears
The No components found in the selected repository(ies)error appears when at
least one space is in the path name of the repository containing the components to be installed.
Solution: Ensure that no spaces are in the path name.
HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid
or bad health state.
Virtual Connect firmware can be upgraded using HP SUM only if the health state of the VC is in
a good state. If the health state is invalid or bad, HP SUM does not upgrade the VC firmware.
Solution: Use VCSU to upgrade the firmware if the VC health is in one of the following states:
• Unhealthy
• Non-redundant
• Not part of a domain
Operation issues 75