HP Smart Update Manager 6.0.0 User Guide

Command-line arguments...................................................................................................37
Command-line examples.....................................................................................................45
Return codes.....................................................................................................................46
Windows smart-component return codes...............................................................................47
Linux smart-component return codes.....................................................................................47
Linux RPM return codes.......................................................................................................48
VMware ESXi smart-component return codes.........................................................................48
Input files...............................................................................................................................48
Input file format and rules....................................................................................................49
File encoding....................................................................................................................49
Error reporting...................................................................................................................50
Input file parameters...........................................................................................................50
Reports..................................................................................................................................61
Downloading HP SUM and components from the SDR.................................................................62
5 Advanced topics......................................................................................63
Configuring IPv6 networks.......................................................................................................63
Network ports used by HP SUM...............................................................................................63
GatherLogs............................................................................................................................64
6 Troubleshooting........................................................................................65
Collecting trace directories.......................................................................................................65
Baseline troubleshooting..........................................................................................................66
HP SUM lists SUSE Enterprise Linux dependencies for Red Hat Enterprise Linux systems................66
HP SUM displays two versions of the same component when creating a custom baseline.............66
HP SUM stops responding when performing inventory on large baselines..................................66
HP SUM does not return an error when you enter incorrect credentials forDownload from
hp.com.............................................................................................................................66
Node troubleshooting.............................................................................................................66
HP SUM does not respond when editing a node with sudo......................................................66
HP SUM does not display the Deploy button on the Deploy Nodes screen.................................67
An HP-UX node displays the error Inventory failed. The pciinfo module requires manual update
on remote target................................................................................................................67
HP SUM does not detect solid state hard drives......................................................................67
After HP SUM finishes an inventory, the inventory screen does not close....................................67
Cannot add a Windows node when running HP SUM on a Linux host......................................67
HP SUM does not display the Reboot button after it finishes a deployment.................................67
HP SUM does not automatically reboot a node......................................................................67
HP SUM does not display a reboot message in Guided Update...............................................67
When multiple nodes are selected, HP SUM does not display the most correct status..................67
HP SUM displays message Unable to locate the item you requested.........................................67
HP SUM stops responding when performing inventory on multiple nodes...................................67
HP SUM displays the message Unable to login or identify node as a supported device when HP
SUM cannot find a node.....................................................................................................67
HP SUM displays the message Ready for deployment while HP SUM is performing inventory on
a node.............................................................................................................................68
HP SUM does not display an entire screen............................................................................68
HP SUM displays extra credentials boxes on the Edit Node screen...........................................68
You can edit a node while HP SUM is deploying updates to the node.......................................68
HP SUM displays an associated node multiple times...............................................................68
HP SUM automatically performs inventory on a node after editing the node..............................68
Activity screen troubleshooting..................................................................................................68
HP SUM does not update the Activity screen accurately..........................................................68
VMware troubleshooting..........................................................................................................68
HP SUM displays an inventory error on a VMware node.........................................................68
Reports troubleshooting...........................................................................................................68
Contents 5