HP Smart Update Manager User Guide Abstract This document describes how to use HP SUM to apply firmware updates to HP ProLiant and HP Integrity servers, and apply software updates to HP ProLiant servers. This document is intended for individuals who understand the configuration and operations of Microsoft Windows, Windows Server, Linux, smart components, and the risk of data loss from performing updates.
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Contents 1 Introduction...............................................................................................6 HP SUM overview.....................................................................................................................6 Deploying HP SUM...................................................................................................................7 Running HP SUM...............................................................................................................
Scheduling updates................................................................................................................32 Generating and viewing reports...............................................................................................32 Generating a Report..........................................................................................................32 Viewing a report...........................................................................................................
HP SUM connection is lost during iLO or NIC firmware update................................................74 The user-specified reboot message does not appear when using a Japanese character set on a Linux operating system........................................................................................................74 Automatic reboot does not occur when using the user-specified reboot message with a Japanese character set on Windows.................................................................
1 Introduction HP SUM overview HP SUM is a technology included in many HP products for installing and updating firmware and software on HP ProLiant servers, and firmware on HP Integrity servers. HP SUM provides a GUI and a command-line scriptable interface for: • Deployment of firmware for single or one-to-many HP ProLiant and HP Integrity servers and network-based targets such as iLO, OA, and VC Ethernet and Fibre Channel modules.
NOTE: HP SUM does not support third-party controllers. This includes flashing hard drives behind these controllers. • Remote online deployment of I/O Card firmware on HP ProLiant and HP Integrity targets running HP-UX Deploying HP SUM The following sections discuss deployment from HP SUM.
Scenario Description Interactive, graphical deployment on a local host Use this scenario when you: • • Are not familiar with command line tools • • Are deploying components on a local, single host Run HP SUM on the server being updated. HP SUM command Windows: hpsum HP deliverable • Online: ◦ Linux: .
Scenario Description • Need to select individual firmware to update HP SUM command HP deliverable VC IP address or DNS name. • Need to select individual hardware devices to be updated • Need to target VMware host servers Use this scenario when you: • Windows: • Are familiar with hpsum -s -target Run HP SUM from a command line tools Target1 -target workstation and update a Target2 -username • Must perform a remote host over the network User1 -password customized, scripted using scripts.
For information on the minimum requirements to run HP SUM, see the HP Smart Update Manager Release Notes on the HP website: http://www.hp.
Deploying firmware to the HP Integrity servers is done remotely and is the same as deploying other firmware, such as OA, with the following exceptions: • Specify the IP address of the monarch (primary) OA on Suppertime 2 enclosures, or the Monarch iLO 3 management processor on multi-blade servers. • On the Select Components screen, click Configure Now, and then select whether you want to Upload and Activate or Upload but Do Not Activate.
Term Definition runs Microsoft Windows Server 2008, the update occurs under this environment. The update does not require you to boot to a special environment to update the firmware. You might need to reboot the target to activate the firmware. Offline In offline mode, the HP SUM boots a small Linux kernel and enables updates to occur on a single server.
The following table describes when typical HP SUM deployment scenarios are used. Scenario Used when Graphical deployment on a local host • You are not familiar with command line tools. • You are deploying components on a local, single host. • Updates do not require scripting. Scripted deployment on a local host • You are familiar with command line tools. • You are deploying components on a local, single host. • Updates require a customized, scripted deployment.
To enable firmware updates without the need to type in the TPM password on each server, the BitLocker Drive Encryption must be temporarily disabled. Disabling the BitLocker Drive Encryption keeps the hard drive data encrypted. However, BitLocker uses a plain text decryption key that is stored on the hard drive to read the information. After the firmware updates have been completed, the BitLocker Drive Encryption can be re-enabled.
HP SUM status icons HP SUM uses the following status icons: Icon Description This icon indicates there is an error you need to resolve before continuing. This icon indicates a recommended update. This icon indicates that the component or bundle are ready for installation, or that HP SUM added a repository successfully. This icon indicates that there are no supported devices or updates available.
2 Using the HP SUM GUI Keyboard support The HP SUM GUI has accelerator keys that enable you to manage and control common tasks quickly. To ensure proper navigation, the following are a few reminders. • Press ALT to see the task corresponding to the underlined letter. • The accelerator keys work by pressing ALT + the underlined letter. • Press Space to select items such as hosts or groups. • Press Tab to select from a list, and then press the arrow keys to toggle radio buttons.
components are available for selection. The components are not downloaded from ftp.hp.com to a target until the Install button is clicked unless the component is needed to discover supported devices. If components are needed for discovery, you are prompted to allow this action. The ftp.hp.com check box is cleared by default. To pull updates from the web, click the ftp.hp.com check box. If HP SUM has downloaded a component, HP SUM does not download it again.
Using multiple repositories HP SUM allows you to select one or more repositories when selecting components to be installed. You can have a different filter set for each repository. Be aware of the following items: • HP SUM uses the highest version of a bundle or component it finds in any of the selected repositories. If the same highest bundle or component version is found in multiple repositories, HP SUM uses the version listed highest on the Current Repositories table.
Editing the repository You can edit a repository to change its name or location, or to filter the repository’s updates. 1. If you want to change the name of a repository, select the line of the repository you want to edit, and then click Edit Repository. NOTE: The check box by the repository name controls whether a repository is used in updates; it does not select the row for editing or removal. 2. 3. Edit the Repository Name. Select Firmware Only, Software Only, or Both.
Downloading components for target discovery If you select to pull updates from the web, when you click Next on the Source Selections screen you see the Download Permissions screen. This list includes both Linux and Windows components used for target discovery. If your environment does not include targets running Linux or Windows, you can remove these components from the list to reduce the number of components that HP SUM downloads to your system.
Filtering a custom baseline You can override the global settings for a bundle. 1. Click Filter Options for the bundle. 2. Click the criticality level of the updates you want to choose: Critical Updates, Recommended Updates, or Optional Updates. 3. Under Type of Updates to Use, click the updates you want to choose: Firmware only, Software only, or Both. 4. Under Select the Filter Options: 5. • Choose the OS from the Select OS Type list. • Choose the type of devices from the Select Device Type list.
Selecting the targets The Select Targets screen automatically detects the local system running HP SUM and adds it to the targets list. To find new targets, click Find Targets or Add Single Target. For more information, see “Finding and discovering targets” (page 23) or “Adding a single target” (page 24). If you have an enclosure that has different target types that share credentials and need to be updated at the same time, create a group to manage them.
Inter-target dependency HP SUM finds potential targets by checking the OA host server list for all targets you add. HP SUM asks you if you want to add the potential targets it found, and does dependency checking for these servers. Dependency checking Dependency checking is an integral function of creating a supported configuration before HP SUM deployment. During this process, HP SUM ensures that the requirements for a component or target update are met.
2. Select IP Address Range, Port Address, or LDAP Scan for Remote Targets, and then click OK. • IP Address–Enables you to search a range of IP addresses in IPv4 or IPv6 format. Enter the required address range information, click Search, select the target, and then click Add to List. NOTE: HP SUM searches only c-class blocks of IP addresses, and a maximum of 255 targets. For example, you can search for IP address 192.168.1.1 through 192.168.1.255, but HP SUM does not support searching IP addresses 192.168.
Entering target credentials You must enter credentials in the root group for all targets, including the local host if you are updating it. To enter target credentials: 1. In the Select Targets screen table, select one or more targets by clicking to highlight the rows. 2. Click Enter Credentials. 3. In the Enter Credentials for the Target(s) dialog box, select one or more targets. The credentials you enter are applied to all selected targets. The Select All button selects all targets in the list. 4.
5. When you are finished, click OK. To edit an existing group: 1. Select targets in the Available Targets list and then click Add to add one or more targets to the group. 2. Select the targets in the Targets in Group list, and then click Remove to remove one or more targets from the group. 3. Enter a Description (optional). 4. Click OK.
Reviewing and installing updates This screen appears after HP SUM completes the dependency checks for each target. The status column notifies you whether each target has updates available, is ready to update, or if there are dependencies you need to resolve. On the Select Bundles or Select Components screen, you can select the devices on each target that you want to update. Click Select Bundles to use a collection of components that have been tested together for the target.
HP SUM adds an expansion box next to the most recent version of the component. To install an older version of the component, expand the list, and then select the older component version. NOTE: If you select individual components from the Select Unbundled Components list on the Select Bundles screen, these selections are also applied to the Select Components screen. • Last Updated—This field displays the last time this target was updated by HP SUM from the current host running HP SUM.
• Available Version—Displays the newest version available, if it is not active. Some updates require rebooting the target. If the target has not been rebooted, the new version is installed, but not yet active. • Optional—Displays links to actions you can perform to for the target. ◦ Select Devices—Selects devices associated with this target. You can select the bundles that you want to apply, and view any errors or warnings that might be associated with the bundle or component.
4. Check each component that you want to update on the selected target. If there is a dependency failure, click Failed Dependency to see potential solutions for the component. NOTE: HP Integrity servers only: If you see an error that reads, "Mismatch Found" or "Mismatch Found Update Required", click the message to view the Firmware Details or Select Devices screen. For more information on this error, see “Viewing firmware mismatch details (HP Integrity servers only)” (page 31). 5. Click OK.
Table 1 View Firmware Details screen HP ProLiant servers HP Integrity servers SPP version Bundle version NIC version iLO version (NIC version on HP–UX servers) Firmware version Power Monitor firmware version Component versions System firmware version Bundle version FPGA firmware version • Bundle version NOTE: The bundle version is only displayed if all four firmware versions match a known bundle. If there is no known bundle, HP SUM will display Unknown.
Reboot options If you set the reboot options on the Review/Install Updates screen, they are set for all the targets. If you want to set the reboot options for only specific targets, click Select Bundles or Select Components for the target, and then click Reboot Options for the target. NOTE: For Superdome 2 servers, the reboot options are set for each partition on the Select Devices screen. HP SUM does not support global reboot options for Superdome 2 servers. To set the reboot options: 1.
3. Choose the topic you want to view in the report. Topics that are not valid are grayed out. The Report name will be displayed next to the report selected once it is checked. • Inventory selections–Provides details of the contents in all selected repositories. • Target Firmware details–Provides firmware versions for the selected targets. You can generate this report after you have entered the target credentials and HP SUM completes the discovery process on the Select Targets screen.
3 Using scripts to deploy updates Command-line interface You can use the HP SUM command-line interface to script custom installations.
Prerequisites for using Linux root credentials • If you have run HP SUM as a root user, remove the temp directory created by HP SUM. • Make sure you have read/write access permissions to the /tmp and /var directories. • If you create a sudo user, make sure that you add that user to the /ect/sudousers file. The following table shows the privileges and specifications for users.
The following table shows what updates occur if WBEM switches are currently installed.
Installation options Description /f[orce]:software Overrides or downgrades the existing installation of the selected software components. /f[orce]:all Overrides or downgrades the existing installation of the selected software components, firmware components, and bundles. /g or /downgrade Downgrades to an earlier version of firmware for multi-target devices such as hard drives and array controllers (applies to firmware only).
Installation options Description multiple /b arguments and bundles can be specified on the same line. • If you do not use the /b[undle] argument, multiple bundles can be specified at the same time, but the bundles must be separated by a blank and listed after all the arguments on the command line. /allow_update_to_bundle This argument is a filter switch. It enables you to install newer versions of components defined in a PSP, ISP, or firmware bundle.
Installation options Description /use_snmp Specifies that components that use SNMP protocol and the AMS components are available for installation by default. When the /use_snmp argument is used, the AMS components are required, but the WMI components are optional. /use_wmi Specifies that components that use the WMI protocol are available for installation. These components are optional and are not installed unless this argument is used.
Overriding errors Description /On_failed_dependency: Provides HP SUM the information on how to proceed when a component has a failed dependency. The supported parameters for this argument are Omit_Host (default), Omit_Component , and Force. Omit_Host causes the host to be put into a failure state, and no installation is attempted. Omit_Component deselects the affected components and proceeds with any updates that do not have dependency failures.
Targets Description /user or /username Use this argument to log in to the remote targets by using the user ID. For the OA target, use the /oa_username argument. The user name needs to belong to the root or administrator group. /psswd Use this argument to use this password for the user ID specified in the /user parameter (except for the OA target). The password is used to log in to remote targets. For the OA target, use the /oa_password argument.
Targets Description When two OAs are in an enclosure, this argument should be the active OA. When specifying the IP address, use either the IPv4 or IPv6 format. /targettype Reduces discovery time for scripted deployments. This is an optional command line argument.
Targets Description associated with VC. HP SUM queries it from a specified VC target. To update multiple VCs with different user names and passwords, or VCs with OAs that have different credentials, use the corresponding input files OAUID and OAPWD . Log files Description /logdir “path" Redirects the output from HP SUM or the HP BladeSystem c-Class OA flash utility to a different directory than the default location.
: HP SUM does not install any updates when you generate a report. Using input files Description /inputfile “filename” Enables you to script the deployment of firmware and software to multiple remote systems at one time. For more information, see “Input files” (page 48). /deleteinputfile Enables you to instruct HP SUM to delete the input file after it has been read. Superdome 2 server commands Description /update_type Determines which Superdome 2 firmware is updated.
• • ◦ Hard drives ◦ iLO Software—later version of: ◦ HP Insight Diagnostics Online Edition for Windows Server 2003 (cp008097.exe) ◦ HP System Management Homepage (HP SMH) for Windows (cp008257.
Results: All software components and firmware components from the update bundle, cp008097.exe, and cp008257.exe were installed on Management Server1, Management Server2, and Management Server3. Return codes HP SUM has consolidated return codes from Linux and Windows smart components into a new, enhanced return-code mapping. These return codes determine the status of the component installation.
Error level Meaning 2 The installation was not attempted because the required hardware is not present, the software is current, or there is nothing to install. 3 The smart component was not installed. For more information, see the log file. Multi-target servers: Error level Meaning 0 The installation of the deliverable was successful. No reboot is required. 1 The installation of the deliverable was successful. Reboot is required for the deliverable to be enabled.
Error level Meaning 3 The installation was not attempted because of one of the following: • The version to be installed is older than the version already installed. • The supported hardware is not present, not enabled, or in a state that an installation could not be attempted. • The smart component does not support the environment. • There is nothing for the component to accomplish.
start with a pound (#) character at the beginning of the line. Only one pound character is allowed on any line. • Target You can provide remote host targets to HP SUM. This section can repeat any number of times in the input file, providing a way to organize targets in related sets.
Input file parameters Parameter Description Possible values SILENT This parameter causes the installation YES, NO to run silently without GUI or console output. All data is written to the log file. Any generated prompts use the default option and continue the installation without user input.
Parameter Description Possible values DOWNGRADE Downgrade to an earlier version of firmware for multi-target devices such as hard drives and array controllers. (Applies to firmware only.) YES, NO REWRITE Rewrite the same version of firmware only for multi-target devices such as hard drives and array controllers. (Applies to firmware only.) YES, NO REBOOTALLOWED Enables you to reboot, if required. YES, NO REBOOTMESSAGE Create a message to be displayed prior to rebooting.
Parameter Description Possible values If no bundles are specified on the command line, and multiple bundles are in the directory, this parameter enables HP SUM to use the bundle that has the latest version for installation. DRYRUN Simulates the installation for a test run. YES, NO Nothing is installed. OPTIONS Specify the HP SUM CLI options inside One or more CLI switch the input file, which overrides the configuration settings. Parameters can be separated by a semi-colon, comma, or a space.
Parameter Description Possible values USECURRENTCREDENTIAL Enables the credentials of the local YES, NO host to be used as the credentials to access the targets instead of providing the user name and password explicitly for each target. The assumption is that the current credentials are valid for the targets that are being accessed. (Applies to Windows only.) WEBUPDATENEEDED Instructs HP SUM to include the YES, NO components from the HP FTP site (ftp://ftp.hp.com) in the list of possible updates.
Parameter Description Possible values * For Windows components, the default location is %SYSTEMDRIVE%\ CPQSYSTEM\hp\log and the redirected location is \hp\log\. * For Linux components, the default location is /var/hp/log/ and the redirected location is /hp/log/ . 54 CMALOCALHOSTRWCOMMSTR Specifies an SNMP read/write SNMP read/write community community string for local host access. string (Applies to Linux PSP only.
Parameter Description Possible values CMASTARTWEBAGENT Determines whether the HP Systems • YES (start the web agent) Insight Manager Web Agent is started • NO (do not start the web agent) when the health application loads. (Applies to Linux PSP only.) CMASTARTSTORAGEAGENT Determines whether the HP Systems Insight Manager Storage Agent is started when the health application loads. (Applies to Linux PSP only.
Parameter Description Possible values IP-BINDING-LIST HP Systems Management Homepage IP address pairs separated by uses this parameter to restrict the NICs semicolons (for example, and subnets to use for its web servers. 10.1.1.1/255.255.255.0; The IP-BINDING parameter must be 10.2.2.2/255.255.255.0) set to yes for this parameter to be used during installation. (Applies to Linux PSP only.
Parameter Description relationship mode. (Applies to Linux PSP only.) Possible values CERTLIST parameter to enable access to the server. • TrustByName—If you use this value, you must define the XENAMELIST. • TrustByAll—HP does not recommend using this value because of possible negative security consequences. CAUTION: The accepted values are case-sensitive and must be capitalized as shown.
Parameter Description Possible values You can also use OAPASSWORD. IGNOREWARNINGS Allows the installation to proceed on YES, NO a Superdome 2 target even when Superdome 2 servers only warnings are returned during analysis. UPDATETYPE This argument determines which Superdome 2 firmware is updated. ALL, COMPLEX, PARTITIONS Use this argument when the UPDATETYPE=PARTITIONS. This argument specifies the subset of partitions or blades to update when you do not want to update all partitions.
Example: The two targets are passed to be updated. The targets do not necessarily have to be OAs. They can be any target that HP SUM supports. DRYRUN = YES SILENT = YES [TARGETS] HOST = BL465C-01 HOST = 192.168.1.2 [END] Example A host DNS is passed along with the user ID and password to use for the hosts in the group.
HOST=16.83.61.48 UID=Userid PWD=password [END] [TARGETS] HOST=16.83.62.196 UID=Userid PWD=password [END] [TARGETS] HOST=16.83.61.24 UID=Userid PWD=password [END] Example: Superdome 2 input files: IGNOREWARNINGS = TRUE [TARGET] HOST = 10.0.0.206 UID = Userid PWD = password UPDATETYPE = PARTITIONS DEVICELIST = npar1, npar2, blade1/4, blade 1/5 REBOOTLIST = npar1, npar2 [END] Reports HP SUM generates three types of reports about the specified system or repository.
Report type Description Report file information* /firmware_report This argument generates a report The following report files are generated: listing of the firmware in the • HPSUM_Firmware_Report_ specified repository. • fwreport.xml is placed in a folder named Usage: hpsum HPSUM_Firmware_Report_ /firmware_report /dependency_report This argument generates a report The following report file is generated: that lists failed dependencies for HPSUM_FailedDependency_Reports_.
4 Advanced topics Configuring IPv6 networks You can deploy to remote targets in IPv6-based networks for Windows and Linux target servers. Using HP SUM with IPv6 networks presents challenges for IT administrators. For Windows-based servers, to communicate with remote target servers, HP SUM uses either existing credentials or the user-provided user name and password to connect to the admin$ share. This share is an automatic share provided by Windows Server.
IPv6 addresses can be passed to HP SUM in command line arguments or using the HP SUM user interface. In the HP SUM user interface, you can add a remote host on an IPv6 network by either entering the DNS name of the IPv6 target server or by selecting the IPv6 address button and entering the IPv6 address. HP SUM supports both the short-name and full IPv6 notation. You do not need to add the optional interface number when you enter the address.
for both Red Hat Enterprise Linux and Novell SUSE Linux Enterprise Server operating systems. HP SUM uses this file to open a port in the IPv6 firewall to communicate with the Linux system that runs HP SUM. Failure to install iptables-ipv6 results in HP SUM reporting an inventory failure unless you disable the firewall. Network ports used by HP SUM HP SUM requires that certain network ports are available for proper operation.
access is required for both networks. If you keep both networks isolated, you need to perform management and operating systems tasks separately. • Updates for HP Integrity iLO and Superdome 2 nodes require network traffic in both directions between the server running HP SUM and the node. The server running HP SUM creates a local HTTP server, which is used to server firmware binaries to the node.
5 Troubleshooting Installation issues Components do not appear on the Select Items to Install screen or do not deploy from the silent console mode Solution: Components were not included in the installation set. Check the OpMan.trace file to see which components were not included. For the location and more information about trace files, see “Collecting trace directories” (page 66).
NOTE: Exit HP SUM before running the GatherLogs utility. Debug Trace Files Function InventoryResults.xml Contains details of the component inventory from the repositories. Settings.xml Includes general settings information of HP SUM such as Force downgrade or upgrade. SourceClient.trace Includes trace data of repository manager and general errors if any. Hpsumiserver\Hpsumiserver.log Contains trace data for HP SUM SOAP server sessions. Hpsumiserver\HpsumserverW32.
3. 4. 5. Change the directory to the directory running HP SUM. For example, cd /mnt/bootdevice/SPP2012060B/hp/swpackages. Type ./GatherLogs.sh to collect the HP SUM logs. All logs are collected in a .tar.gz file in the directory where you placed HP SUM. The log file is named HPSUM_Logs_$(datetime).tar. Place the logs on a removable media if you want to view them on another computer.
• For Linux, ensure that the target server can be contacted through SSH and that the scp command is available to securely send files to the target server. • Ensure the firewall ports are open on any routers in the network. For more information, see “Network ports used by HP SUM” (page 64). • The Symantec Endpoint Protection product blocks HP SUM ability to communicate with remote targets if the Network Threat Analysis feature is enabled. Disable this feature while HP SUM is in use on the workstation.
To set the rules for the Windows Firewall and Security Policy, click Unblock, and then set your firewall settings to the following: 1. Click Start→Control Panel→Administrative Tools→Windows Firewall with Advanced Security→Inbound Rules→Remote Administration (NP-IN). 2. Select Enabled, and then select Allow the connections. For Direct to iLO support, you must enable ping. HP SUM fails on Windows hosts due to McAfee firewalls McAfee firewalls block HP SUM traffic.
5. 6. 7. 8. 9. From the menu, select Task→Unlock Interface. Enter the password of the McAfee user interface. Select the Firewall Policy tab. On the bottom of the screen, click Add (Add new rule). From the screen image, use the following settings for the new firewall rules on your system. 10. Click OK to ensure new firewall rules have been implemented.
11. Restart HP SUM. Performing these steps allows HP SUM to function, although after a period of time (ranging from minutes to hours), McAfee disables HP SUM access. IPv6 network issues If HP SUM cannot connect to the remote server, you might receive a Discovery Failed error. Discovery failures can be caused by third-party storage, failure to access the remote target server, and an inability to access system resources.
You might need to provide the password if you are using a user name that is not the same as you used to log in to the local system. All network shares require the use of the .ipv6-literal.net name string to be properly configured by Windows. NOTE: You do not need to use the .ipv6-literal.net suffix when entering IPv6 address into the HP SUM user interface or when passing IPv6 address using command line parameters to HP SUM.
• Ensure you can ping the IPv6 loopback address: ping6 ::1 • Use the DNS hostname instead of IPv6 address to ensure the address is correct. • Use ipconfig to validate you have IPv6 addresses assigned to your NICs. • Use an IPv4 network address to ensure HP SUM can properly find the remote target server. • HP SUM can always be copied to the target servers and executed using the local installation method. For more information, see “Deployment modes” (page 11).
Microsoft Windows displays a Found new hardware message During the discovery progress, HP SUM might display the following message: Found New Hardware. This message appears because one of the self-discovery components is loading a new driver and Windows discovers it as a new piece of hardware. Solution: Ignore the message and continue.
• The user wants to select the order of deployment • The user wants to back-up the configuration before flashing the VC firmware HP ProLiant G6 Server ROM downgrade from 2010.03.30 or later to 2010.03.01 or earlier with HP SUM is not supported Solution: This behavior is by design, and HP recommends that you do not copy the ROM components containing the unsupported versions in the HP SUM repository.
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Active Health System log (HP ProLiant Gen8 servers only) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website: http://www.hp.
Related information Documents You can find these documents on the SPP documentation page: http://www.hp.
Typographic conventions Table 4 Document conventions Convention Element Blue text: Table 4 (page 79) Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.
ESXi Virtual Machine and requires HP Systems Insight Manager. Optionally, customers using HP Operations Manager or SAP Solution Manager to manage their environment can easily integrate these platforms to create a single view. This software is also optimized to deliver Mission Critical Services through additional features. For more information, see the HP website at http://www.hp.com/go/insightremotesupport.
7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Acronyms and abbreviations AMS Agentless Management Service CPLD complex programmable logic device DNS domain name system FPGA Field Programmable Gate Array HP SUM HP Smart Update Manager iLO Integrated Lights-Out IPDU intelligent power distribution unit ISP Integrity Support Pack OA Onboard Administrator POST Power-On Self Test PSP HP ProLiant Support Pack RBSU HP ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II SDR Software Delivery Repository SEP Symantec
Index A advanced topics, 62 arguments, 36 B baseline creating, 20 blocked HP SUM, recovering from, 69 bundle filter options Add Repository, 18 Edit Repository, 19 Select bundles, 28 C CLI (Command Line Interface) Command-line arguments, 36 Command-line examples, 44 Command-line interface, 34 Command-line syntax, 34 command line arguments, 36 command line examples, 44 command line interface, using, 34 command line syntax, 34 component configuration, 19 components Installation of components failed with 'Upd
Installation of components failed with 'Update returned an error' when installing Linux RPMs, 68 installation options, 30 introduction, 6 IPv6 network configurations Configuring IPv6 for Windows Server 2008, 63 Configuring IPv6 networks with HP SUM, 62 IPv6, troubleshooting Troubleshooting HP SUM in IPv6 networks, 72 Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments, 73 Troubleshooting HP SUM in IPv6 Windows Server 2003 environment, 72 Troubleshooting HP SUM in IPv6 Windows Ser
Trusted Platform Module (TPM) Trusted Platform Module, 14 typographic conventions, 79 V version discrepancy issue, 75 virtual media access, 74 VMware updates, 24 VMware ESXi return codes, 47 W websites product manuals, 78 Windows smart components, return codes, 46 85