HP ProLiant and IA-32 Servers and Options (326132_APD_GB)

ManualsBrandsHP ManualsServerHP ProLiant/X86/IA-32 Server Warranty

Worldwide Limited Warranty and Technical Support

HP ProLiant and IA-32 Servers and Options

General Terms

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER

WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HP EXPRESSLY

DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED

WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE

LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A

LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER

PRODUCTS. IN SUCH STATES OR COUNTRIES, SOME EXCLUSIONS OR LIMITATIONS OF

THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE

OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO

COUNTRY. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR

A FULL DETERMINATION OF YOUR RIGHTS.

This Limited Warranty applies to HP branded and Compaq branded hardware products (collectively

referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard

Company or Compaq Computer Corporation, a wholly owned subsidiary of the Hewlett-Packard

Company in the United States, its worldwide subsidiaries, affiliates, authorized resellers, or country

distributors (collectively referred to in this Limited Warranty as “HP”) with this Limited Warranty. The

Term “HP Hardware Product” is limited to the hardware components and all its internal components

including firmware. The term “HP Hardware Product” DOES NOT include any software applications or

programs.

This Limited Warranty is applicable in all countries and will be honored in any country where HP or its

authorized service providers offer warranty service subject to the terms and conditions set forth in this

Limited Warranty. However, warranty service availability and response times may vary from country to

country and may also be subject to registration requirements. Despite anything to the contrary in this

Limited Warranty statement, to the extent that you seek enforcement of this Limited Warranty from HP or

its subsidiaries or affiliates, this warranty is offered and will be honored only by Hewlett-Packard

Company (or the HP legal entity that has jurisdiction over the country in which you are located), but the

warranty exclusions and limitation of liabilities apply to all of HP, as defined above.

HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from

defects in materials or workmanship under normal use in HP-supported configurations during the Limited

Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP. Your

dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the

purchase or lease date. You may be required to provide proof of purchase or lease as a condition of

receiving warranty service. You are entitled to warranty service according to the terms and conditions of

this document if a repair to your HP branded hardware is required within the Limited Warranty Period.

326132-026 Asia Pacific 1

Summary of content (10 pages)

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Worldwide Limited Warranty and Technical Support HP ProLiant and IA-32 Servers and Options General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HP EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD.
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This Limited Warranty extends only to the original end-user purchaser or lessee of this HP Hardware Product and is not transferable to anyone who obtains ownership of the HP Hardware Product from the original end-user purchaser or lessee. HP products are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts may be new or equivalent to new.
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YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA.
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material or workmanship during the period of one (1) year from the date of purchase, your sole remedy shall be to return the removable media to HP for replacement. HP’s obligations with respect to software distributed by HP under the HP or Compaq brand name are set forth in the applicable end-user license agreement, software license agreement, or program license agreement.
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Warranty Period Table 1: ProLiant and IA-32 Server Products Server Products Year 1 Year 2 Year 3 HP server tc2120 Parts1, 2 On-site 1BD – – ProLiant BL e-Class server blades3 Parts only 1BD – – ProLiant BL e-Class server blade enclosures, interconnect trays Parts, On-site 1BD Parts, On-site 1BD Parts, On-site 1BD ProLiant BL30p server blades Parts, On-site 1BD Parts only 5BD Parts only 5BD ProLiant BL p-Class server blades (excluding BL30p), server blade enclosures, interconnects, power
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Table 2: ProLiant and IA-32 Server Options1 Option Products Batteries Cables Disk Drive Enclosures Hard Disk Drives (ATA)4 Hard Disk Drives (SCSI) Host Bus Adapters Memory Network Adapters (NIC) Optical Drives Power Protection and Management Processors Racks and Rack Accessories Remote Insight Lights Out Edition II boards Smart Array Shared Storage Year 1 2 Parts only 5BD3 Parts only 5BD Parts only 5BD Parts only 5BD Parts only 5BD Parts only 5BD Parts only 5BD Parts only 5BD Parts only 5BD Parts, Carry-
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Table 2: ProLiant and IA-32 Server Options continued Option Products Year 1 Year 2 Year 3 Storage Array Controllers Parts only 5BD Parts only 5BD Parts only 5BD Notes 1 Table 2 describes ProLiant and IA-32 server option products only. The warranty terms for other options available from HP are set forth in the limited warranty provided with those options. 2 HP Parts Warranty covers free replacement of defective parts only. 3 Targeted response time for parts is between 1 and 5 business days (5BD).
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Your HP Limited Warranty consists of repair or replacement of defective parts, including options identified by Intelligent Manageability software as “prefailure.” Online Resources Many online resources are available at no charge to you to assist you in resolving technical issues before calling Technical Support. See “Contacting HP” for more information. On-site Warranty Service Your HP Limited Warranty service may include on-site service to repair your hardware.
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Service Upgrades HP Services offers additional coverage beyond your basic warranty. These services are flexible and targeted to provide the right level of support to meet the needs of a full range of IT environments. They provide: • Protection against downtime • Committed response times • Installation and Start-up support • A single source of experts to help with your hardware and software support requirements For information on services upgrades, refer to www.hp.
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• Be sure to have the following information available before you call: — Product serial number, model name, and model number — Applicable error messages — Add-on options — Operating system — Third-party hardware or software — Detailed questions — Proof of purchase and/or ownership 326132-026 Asia Pacific 10