HP Uninterruptible Power System R3000 XR Models User Guide Part Number 192131-003 August 2002 (Third Edition)
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Confidential computer software.
Contents About This Guide Intended Audience...................................................................................................................................... vii Important Safety Information ..................................................................................................................... vii Symbols on Equipment .............................................................................................................................. vii Rack Stability ............
Contents Chapter 3 Configuration Placing the UPS in Configure Mode..........................................................................................................3-1 Configuration Parameters ..........................................................................................................................3-2 Changing Configuration Parameters ...................................................................................................3-4 Chapter 4 Battery Maintenance Precautions.....
Contents Appendix C Specifications Physical Specifications..............................................................................................................................C-1 Input Specifications ...................................................................................................................................C-2 Output Specifications ................................................................................................................................
About This Guide This guide provides information for operation, configuration, battery maintenance, and troubleshooting for the UPS. Intended Audience This guide is intended for individuals requiring information about the use of UPSs. No installation or service procedure should be carried out by someone other than a technician with specific experience with high-voltage equipment. Important Safety Information Before installing this product, read the Important Safety Information document provided.
About This Guide Rack Stability WARNING: To prevent personal injury or damage to the equipment, verify that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together if it is a multiple-rack installation. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documents: • HP Uninterruptible Power System R3000 XR Models Installation Instructions • HP UPS R3000 XR Models Extended Runtime Module Installation Instructions • HP UPS XR Products Power Cord and Options Reference Guide • Industry Standard Terminology Glossary Getting Help If you have a problem and have exhausted the information in this guide, further information and other hel
About This Guide HP Authorized Reseller For the name of your nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Reader’s Comments To comment on this guide, send an email to ServerDocumentation@hp.com.
1 Overview This chapter contains a general overview of the UPS, including power management software, available hardware options, and warranties. Read this chapter to become familiar with the features of the UPS.
Overview Communications Port The UPS includes a communications port for data exchange with the host computer. CAUTION: Use only the specific cable supplied with the UPS to connect the communications port to the host computer. Overcurrent Protection Certain models feature overcurrent protection provided through resettable circuit protectors located on the UPS rear panel. HP UPS R3000 XR Models The UPS models include the following.
Overview Front Panel The front panel of the UPS is shown in Figure 1-1. 1 2 3 Figure 1-1: Front panel configuration 1 Battery compartment 2 Control buttons 3 LED display For detailed information on using the control buttons and LED indicators, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2.
Overview Rear Panels The rear panels of the UPS models are shown in Figure 1-2 through Figure 1-7.
Overview 1 2 3 10 4 9 5 6 8 7 Figure 1-3: Rear panel of R3000h XR-NA and R3000h XR-JPN 1 REPO port 2 ERM connector 3 Communications port/option slot 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 3 (three IEC-320-C13 receptacles) 7 PDU output (L6-20) receptacle (load segment 1) 8 Cord retention clip attachment locations 9 Ground bonding screw 10 Power cord with L6-20 plug HP Uninterruptible Power System R3000 XR
Overview 1 2 3 4 11 10 5 6 9 7 8 Figure 1-4: Rear panel of R3000e XR-INT 1 REPO port 2 ERM connector 3 Communications port/option slot 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 3 (three IEC-320-C13 receptacles) 7 Load segment circuit protectors 8 PDU output (IEC-320-C20) receptacle (load segment 1) 9 Cord retention clip attachment locations 10 Input power receptacle (IEC-320-C19) for country-specific plug a
Overview 1 2 3 11 4 10 5 6 9 7 8 Figure 1-5: Rear panel of R3000i XR-EURO 1 REPO port 2 ERM connector 3 Communications port/option slot 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 3 (three IEC-320-C13 receptacles) 7 Load segment circuit protectors 8 PDU output (IEC-320-C20) receptacle (load segment 1) 9 Cord retention clip attachment locations 10 Ground bonding screw 11 Power cord with IEC-309 plug HP Unin
Overview 1 2 3 11 4 10 5 6 9 7 8 Figure 1-6: Rear panel of R3000i XR-SCHUKO 1-8 1 REPO port 2 ERM connector 3 Communications port/option slot 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 3 (three IEC-320-C13 receptacles) 7 Load segment circuit protectors 8 PDU output (IEC-320-C20) receptacle (load segment 1) 9 Cord retention clip attachment locations 10 Ground bonding screw 11 Power cord with CEE 7/7 SCHUK
Overview 1 2 3 11 4 10 5 6 9 7 8 Figure 1-7: Rear panel of R3000i XR-SA 1 REPO port 2 ERM connector 3 Communications port/option slot 4 Load segment 1 (three IEC-320-C13 receptacles) 5 Load segment 2 (three IEC-320-C13 receptacles) 6 Load segment 3 (three IEC-320-C13 receptacles) 7 Load segment circuit protectors 8 PDU output (IEC-320-C20) receptacle (load segment 1) 9 Cord retention clip attachment locations 10 Ground bonding screw 11 Input power receptacle with BS-546 powe
Overview Power Management Software Power management software ensures maximum power reliability of computer systems through comprehensive control of UPSs. Specifically, power management software performs the following: IMPORTANT: Not all UPSs are equipped to support the entire feature set listed.
Overview Remote Emergency Power Off Port The UPS includes an isolated REPO port. When properly wired, the REPO feature allows the power at the UPS output receptacles to be switched off from a remote location. To use this feature, the REPO port must be connected to a remote, normally open switch (not supplied). When this switch is closed, the UPS immediately disconnects power from its loads.
Overview Warranties To back up the wide range of features offered with the UPS, a three-year limited warranty is provided. $25,000 Computer Load Protection Guarantee In addition to the limited warranty, a $25,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered. IMPORTANT: The $25,000 Computer Load Protection Guarantee is offered only in North America.
2 Operation This chapter contains information on operating the UPS. Topics include the front panel controls, LED indicators, and modes of operation. Knowledge of these features is helpful when configuring and troubleshooting the unit. NOTE: For installation considerations and procedures, refer to the instructions included with the UPS. Copies of this document can be downloaded from www.hp.com.
Operation continued Item Description Meaning/Function 7 On Battery Red—UPS is running on battery power. 8 Bad Battery/Low Battery Red—Battery is bad or low. The UPS batteries may need to be replaced in 30 to 60 days. 9 Site Wiring Fault Indicator Red—No ground connection exists between utility power and UPS, the line and neutral connections between utility power and UPS are reversed, or UPS voltage configuration is incorrect. 10 Utility LED Red—Unit is in Auto-Bypass mode.
Operation • Auto-Bypass Mode — The power to the UPS reaches a percentage greater than 110 percent for 10 cycles or 103 percent for 30 seconds. — The UPS power module fails or is removed. Charging the Batteries When the UPS is in Standby mode, allow the batteries to charge before putting the UPS into service.
Operation Returning to Standby Mode When the UPS is in Operate mode (the Utility LED is solid green), press and hold the Standby button (1) until the audible alarm sounds. The Utility LED (2) flashes, and power to the load ceases. 2 100% 1 25% Figure 2-3: Placing the UPS in Standby mode IMPORTANT: 2-4 • While in Standby mode, the UPS maintains the charge on the batteries, but no power is available at the output receptacles.
Operation Initiating a Self-Test To initiate a self-test, press and hold the Test/Alarm Reset button (1) for three seconds. 1 Figure 2-4: The Test/Alarm Reset button Because a portion of the self-test requires battery power, the self-test cannot be initiated if the batteries are less than 90 percent charged. If the UPS detects a problem, the appropriate LED illuminates and an audible alarm may sound.
Operation Audible Alarm The UPS sounds an audible alarm to warn of a problem. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.” IMPORTANT: Certain audible alarms can be disabled. For more information, refer to Chapter 5, “Troubleshooting.
Operation Silencing an Audible Alarm To silence an alarm, press the Test/Alarm Reset button (1). 1 Figure 2-5: Test/Alarm Reset button IMPORTANT: • Although an audible alarm silences, the condition that caused the alarm may still exist. For information on what to do if the UPS detects an alarm condition, refer to Chapter 5, “Troubleshooting.” • If a utility power failure caused the alarm (Utility LED or General Alarm LED illuminates red), the alarm will be silenced after utility power is restored.
3 Configuration This chapter contains information on configuring the UPS. Proper configuration of the UPS is important in performing other functions on the unit, such as maintaining the battery and troubleshooting alarms. Placing the UPS in Configure Mode The UPS can enter Configure mode while in Operate or Standby mode. To place the UPS in Configure mode: 1. Remove the UPS front bezel by snapping it off (1).
Configuration 2. Press and hold the Configure button (1) for three seconds. When the button is released, the front panel configuration parameters flash in unison and the Configure Mode On LED (2) illuminates solid green. 2 1 Figure 3-2: Placing the UPS in Configure mode Configuration Parameters In Configure mode, the front panel LED display changes function to allow UPS monitoring. The LED button controls allow modification of the UPS configuration parameters.
Configuration Table 3-2: Available Voltage Settings UPS Model Available Settings Utility Voltage (VAC) Parameter (LED) R3000 XR-NA 100 General Alarm 110 On Battery 120 (default) Bad Battery/Low Battery 127 Site Wiring Fault Indicator 100 (default) General Alarm 110 On Battery 120 Bad Battery/Low Battery 127 Site Wiring Fault Indicator 200/208 (default) General Alarm 220 On Battery 230 Bad Battery/Low Battery 240 Site Wiring Fault Indicator 200/208 General Alarm 220 On Battery
Configuration Changing Configuration Parameters To change configuration parameters: 1. Place the UPS in Configure mode by pressing and holding the Configure button until the Configure Mode On LED turns solid green. When the Configure button is released, the configurable LEDs flash and the configured LED illuminates. 2. To advance to the appropriate voltage configuration, press the On button. The selected voltage configuration LED flashes. Activate the voltage configuration by pressing the Standby button.
4 Battery Maintenance This chapter contains information for properly maintaining batteries for the UPS, including battery charging, replacement, disposal procedures, and warranties. Precautions WARNING: To prevent personal injury from the hazardous energy levels associated with UPS batteries, the maintenance and replacement of batteries must be carried out by an HP authorized service representative. WARNING: The UPS contains a sealed lead-acid battery module.
Battery Maintenance Determining When to Replace Batteries When the Bad Battery/Low Battery LED (1) illuminates red, batteries may need to be replaced within 30 to 60 days. 1 100% 1 25% Figure 4-1: Bad Battery/Low Battery LED When a battery alarm sounds, initiate a UPS battery self-test to verify that battery replacement is required. If the Bad Battery/Low Battery LED (1) remains red, replace the batteries as soon as possible.
Battery Maintenance Obtaining New Batteries New batteries may be required within 30 to 60 days when the Bad Battery/Low Battery LED illuminates red. Obtain spare batteries for the UPS when this occurs. Spare battery modules are supplied for this UPS. The UPS spare battery kit part number is 204503-001. CAUTION: Because of the short shelf life of the battery, avoid storing a battery spare as a backup.
Battery Maintenance Removing the Battery Module WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures for removing the battery module, which weighs 19 kg (42 lb). To remove the battery module: 1. Remove the front bezel (1) by pulling on both ends. 1 Figure 4-2: Removing the front bezel 2. Remove the two screws from the metal battery bracket (1) and remove the bracket (2).
Battery Maintenance 3. Remove the battery module. Figure 4-4: Removing the battery module 4. Set aside the used battery module for proper disposal. Refer to the section, “Disposing of Used Batteries,” in this chapter. Installing a New Battery Module To install a new battery module, reverse the steps in “Removing the Battery Module” in this chapter. Testing the New Battery Module After installing the new battery module, press the Test/Alarm Reset button.
Battery Maintenance Disposing of Used Batteries The spare battery kit includes the instructions and packaging required to return used batteries to the appropriate location for disposal. Do not dispose of used batteries with general office or household waste.
Battery Maintenance Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a three-year limited warranty by applying it to the battery before it actually fails. Specifically, the Pre-Failure Battery Warranty ensures that when customers receive notification from power management software that the battery may fail, the battery is replaced free of charge under the warranty.
5 Troubleshooting This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions for UPS problems that occur both during and after startup are covered. Problems During Startup If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested actions. Table 5-1: Troubleshooting Problems During UPS Startup Symptom Possible Cause Suggested Action UPS does not start. There is no utility power, and the batteries are not charged.
Troubleshooting Problems After Startup If problems occur after starting the UPS, refer to Table 5-2 for possible causes and suggested actions. Table 5-2: Troubleshooting Problems After UPS Startup Symptom Possible Cause Suggested Action Audible alarm sounds. An alarm condition exists. Identify the red LED associated with this alarm condition. Check this table to determine the cause of the alarm. Utility LED ( ) and On Battery LED ( ) are flashing red. The utility voltage is too high.
Troubleshooting Table 5-2: Troubleshooting Problems After UPS Startup continued Symptom Utility LED ( green. ) is flashing UPS frequently switches between utility and battery power. Possible Cause Suggested Action The utility power is within acceptable range, and output is off. Press the On button. Utility power variations. The utility voltage is frequently outside the UPS operating range. Update the configuration.
Troubleshooting Alarm Troubleshooting Table 5-3 lists the possible alarms of the UPS. For each alarm listed in the table, an explanation of the cause is provided, as well as a recommended action to take to resolve the problem. For a detailed listing and location of each LED, refer to the section, “Front Panel Controls and LED Indicators,” in Chapter 2. Table 5-3: Alarm Troubleshooting Alarm or Condition Possible Cause Recommended Action The Utility LED ( ) is not on, and the UPS does not start.
Troubleshooting Table 5-3: Alarm Troubleshooting continued Alarm or Condition Possible Cause Recommended Action The On Battery LED ( ) is red, and there is an audible alarm every 5 seconds. The UPS is on battery power. The UPS is powering the connected equipment with battery power. Prepare your connected equipment for shutdown. The On Battery LED ( ) is flashing red, and there is an audible alarm every 5 seconds. The battery is running low. Prepare for a shutdown.
Troubleshooting Table 5-3: Alarm Troubleshooting continued Alarm or Condition Possible Cause Recommended Action The Utility LED ( The UPS is in Bypass mode. The connected equipment is transferred to utility power. Battery mode is not available; however, the utility power continues to be passively filtered by the UPS. Check for one of the following alarms: Over-temperature, Overload, UPS Failure, or Battery Service. The Overload LED is red, and all load LEDs are green.
A Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a series number. The series number can be found on the product nameplate label, along with the required approval markings and information. When requesting certification information for this product, always refer to this series number.
Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory Compliance Notices Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.
Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Regulatory Compliance Notices Japanese Notice China Taiwan Notice HP Uninterruptible Power System R3000 XR Models User Guide A-5
Regulatory Compliance Notices Battery Replacement Notice The UPS is provided with a sealed lead-acid battery module. There is a danger of explosion and risk of personal injury if the batteries are incorrectly replaced or mistreated. Replacement is to be done by an HP authorized service provider using the spare designated for the product. For more information about battery replacement or proper disposal, contact your HP authorized reseller or HP authorized service provider.
B Electrostatic Discharge To prevent damaging to the product, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: • Avoid hand contact by transporting and storing products in static-safe containers.
C Specifications This appendix provides the physical, input, and output specifications for the UPS. Topics also include battery descriptions, battery runtime estimates, and environmental requirements when operating the UPS. Physical Specifications Table C-1: Physical Specifications Feature Dimensions Metric U.S. Width 440.7 mm 17.5 in Height 89 mm 3.
Specifications Input Specifications Table C-2: Input Specifications UPS Model Utility Voltage Frequency (Hz) Default Settings Nominal Voltage (VAC) Available Settings Utility Voltage (VAC) R3000 XR-NA 50/60 120 100, 110 120, 127 Non-detachable power cord with NEMA L5-30 plug R3000 XR-JPN 50/60 100 100, 110 120, 127 Non-detachable power cord with NEMA L5-30 plug R3000h XR-NA 50/60 200/208 1 200, 220 230, 240 Non-detachable power cord with NEMA L6-20 plug R3000h XR-JPN 50/60 200/2081 2
Specifications Output Specifications Table C-3: Output Specifications UPS Model R3000 XR-NA R3000 XR-JPN R3000h XR-NA and R3000h XR-JPN R3000e XR-INT R3000i XR-EURO; R3000i XR-SCHUKO; R3000i XR-SA Effective VA Nominal Power Rating (W) Load Segment # Output Receptacles 2880 2700 1 2 x 5-15R 1 x L5-30R 2 2 x 5-15R 3 2 x 5-15R 1 2 x 5-15R 1 x L5-30R 2 2 x 5-15R 3 2 x 5-15R 1 3 x IEC-320, C13 1 x L6-20R 2 3 x IEC-320, C13 3 3 x IEC-320, C13 1 3 x IEC-320, C13 1 x IEC-320, C20 2
Specifications Table C-4: Output Specifications Characteristics Configuration Setting (VAC) Available Nominal Output Voltage (VAC) Voltage 100 100 110 110 120 120 127 127 200 200 208 208 230 230 240 240 Source of Power Regulation Output tolerance Utility power (normal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nominal output voltage rating Feature Other features C-4
Specifications Battery Specifications Table C-5: Battery Specifications Feature Specification Type Each model contains maintenance-free, sealed, valve regulated lead-acid (VRLA) batteries with an eight-year minimum float service life at 25ºC (77ºF). Voltage The battery module has a battery string voltage of 120 V. Charging Complete charge takes no more than 24 hours. Approximately 3 hours to 80 percent capacity at default nominal utility voltage and no load.
Specifications Environmental Specifications Table C-7: Environmental Specifications Feature Specification Operating temperature 10oC to 40oC (50oF to 104oF) UL-tested at 25oC (77oF) Non-operating temperature -25oC to 55oC (-13oF to 131oF) Relative humidity 20% to 80%; non-condensing Operating altitude Up to 2,000 m (6,600 ft) above sea level Non-operating altitude 15,000 m (49,212 ft) above sea level Audible noise Less than 45 dBA Note: UPS will be de-rated above 2,000 m (6,600 ft).
Index A C alarms See audible alarms altitude specifications C-6 audible alarms conditions causing an alarm 2-6 enabling and disabling for Site Wiring Fault detection 3-2 silencing 2-7 troubleshooting 5-1 Auto-Bypass mode 2-3 cables FCC compliance statement A-3 power 1-2 cautions, defined vi CE Marking A-4 charging batteries 2-3, 4-1 Comm Port See communications port communications port 1-2 computer, host 1-2 configuration parameters 3-2 configuration procedures 3-4 Configure button 2-2 Configure mode de
Index F M FCC notices Class A Equipment A-1 Class B Equipment A-2 classification label A-1 Declaration of Conformity A-2 device modifications A-3 features front panel 1-3 power management software 1-10 rear panels 1-4 remote emergency power off (REPO) 1-11 UPS 1-1 warranty 1-12 Federal Communications Commission notices See FCC notices front bezel, removing 3-1 front panel 1-3 front panel controls 2-1 managing UPSs 1-10 models, UPS 1-2 modes of operation 2-2 G General Alarm LED 2-1 grounding methods B-1
Index identification number A-1 Japanese A-5 China Taiwan A-5 related documents vii removing batteries 4-4 battery bracket 4-4 front bezel 3-1, 4-4 repairing the UPS 5-6 replacing batteries 4-2, 4-3 REPO, overview 1-11 S safety information v, 4-1 self-test 2-5 serial port See communications port series numbers A-1 shutting down the UPS 2-7 Site Wiring Fault detection, enabling audible alarms 3-2 Site Wiring Fault Indicator 2-2 software See power management software specifications C-1 Standby button 2-2 St
