HP StorageWorks Reference Information Storage System V1.4 Administrator Guide (T3559-96027, March 2006)

NOTE:

The Email Miner agents that were created during the installation process are not updated during the

upgrade process, which will preserve the agent signers.

For a Email Miner 'Upgrade', per form the following steps:

1. Select Actions | 1. Email Miner | 3. Upgrade

Figure 59 Upgrade

2. Upgrade

•ClickUpgrade to begin the upgrade.

The upgrade process will display the tasks being p er formed. The results from this process

are saved within the installation database.

NOTE:

When the 'Replace Design' dialog box appears, be sure to select the 'Email Miner'

(miner.ntf) template for the 'miner.nsf' database, and the 'Email Miner Reference'

(refer enc .ntf) template for the 'ref erenc.nsf' database.

Error messages

The Installation database can generate numerous error messages. Each error message is categorized

as either '

expected' or 'unexpected'.

An 'expected' error is caused by a conﬁguration problem within the installation database. Email Miner

generates all 'expected' errors and each error will begin with 'ERRxxxx' (where 'xxxx' is the speciﬁc

error number) .

An 'unexp

ected' error is caused when the installation database encounters an error from LotusScript that

was not expected. These errors are passed directly on to the installation log.

If an error is reported by the installation database and is NOT in any of the lists, please contact

HP technical support.

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