Manualshelf

Setup and Support Guide

ManualsBrandsHP ManualsScannerHP Scanjet 7000 Document Scanner series
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Product support
This section describes the options for product support.
● Accessibility
● HP Scanjet Web site
● Support process
Accessibility
The following accessibility options are available on this scanner:
● The LCD Reader displays the contents of the scanner’s LCD as it changes. It
enables PC accessibility tools to help the user read what is being displayed on the
LCD.
● To prevent buttons from being accidentally pushed, you can use the Button Disable
Utility to disable the buttons. You can use the same utility to re-enable the buttons.
For more information about the LCD Reader and Button Disable Utility, see the scanner
user guide. For information about the scanner user guide, see Where to get additional
information.
Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/
accessibility/prodserv/.
HP Scanjet Web site
Visit www.hp.com and select your country/language at the top of the page. On the country
page, select scanners from the list of products. Use this site for a variety of information:
● Learn tips for scanning more effectively and creatively.
● Gain access to HP Scanjet driver updates and software.
● Register your product.
● Subscribe to newsletters, driver and software updates, and support alerts.
● Purchase scanner supplies.
Support process
The HP support process works most effectively if you perform the following steps in the
order specified:
1. Review the onscreen Help and user guide for the software and scanner, including
the troubleshooting sections.
2. If you have access to the Internet, you can obtain a wide range of information about
your scanner. Visit the HP Technical Support Web site for product help, drivers, and
software updates at www.hp.com/support.
3. Use HP e-support. If you have access to the Internet, connect with HP by going
to www.hp.com/support. Select Support and Troubleshooting, enter the scanner
model information, and then click the double arrows. At the bottom of the next page,
select e-mail under Collaborative Resources. You will receive a personal reply
22 HP Scanjet 7800 scanner