Setup and Support Guide

Receive award-winning assistance 24 hours per day, 7 days a week at www.hp.com/
support.
Upgraded warranty option
You can upgrade your standard factory warranty to three years “Next business day”
exchange with the HP Care Pack service.
Service coverage begins on product purchase date and the pack must be purchased and
registered by HP within the first year of product purchase. You will benefit from a
dedicated access (phone number) to HP hardware technical support. In case it is
determined that your product needs replacement, HP will ship you a replacement product
on the next contracted business day free of charge.
This warranty upgrade offers maximized uptime and productivity, the convenience of
door-to-door pickup with delivery, and packaging and freight prepaid by HP.
Europe/Middle East/Africa warranty upgrade Web sites
● www.hp.com/fr/extension-garantie for France
● www.hp.com/uk/warranty-extension for UK
● www.hp.nl/garantie-uitbreiding for Holland
● www.hp.com/it/estensione-garanzia for Italy
● www.hp.com/es/extensiones-garantia for Spain
● www.hp.com/de/garantie-erweiterung for Germany
● www.hp.com/se/garantiforlangning for Sweden
● www.hp.com/dk/garantiudvidelse for Denmark
● www.hp.com/fi/takuunlaajennus for Finland
● www.hp.com/be/garantie-uitbreiding for Belgium (dutch)
● www.hp.com/be/extension-garantie for Belgium (french)
● www.hp.com/pt/extensao-de-garantia for Portugal
● www.hp.com/ie/warranty-extension for Ireland
Countries not listed : For more information, please check with your local reseller.
Post-warranty period service and support
After the warranty period of your HP product, you have different options depending on
the region where you reside. See Call Options and Service Options for more information.
● Call options
You can go back to the dealer or call the Customer Support Center, however there
will be a "per incident" fee.
● Service options
You can take product back to the dealer or call the Customer Support Center for
replacement of product for a fee. You will have access to HP Technical Support at
www.hp.com/support for 3 years.
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