Scanjet N8400 Setup and Support Guide

5 Troubleshooting
Scanner error messages
The scanner displays status and error messages on the scanner front panel. For help
responding to a scanner error message, see the appropriate topics below.
Scanner Error Message Recovery Process
ADF Jam – Input Tray Clear the jammed paper from the automatic document feeder (ADF)
input tray. For instructions, see Clear jams from the ADF in the
Troubleshooting section.
ADF Jam – Clean Out Clear the jammed paper from the opening behind the ADF access
door. For instructions, see Clear jams from the ADF in the
Troubleshooting section.
ADF Jam – Output Tray Clear the jammed paper from the automatic document feeder (ADF)
output tray. For instructions, see Clear jams from the ADF in the
Troubleshooting section.
Hatch Open Close the automatic document feeder (ADF) hatch. Press down
firmly on both sides until you hear a click.
Clean Out Open Replace the ADF access door by positioning the door over the ADF
opening and pressing the door into place until both sides click.
16 HP Scanjet N8400 series