rp24xx Hardware Manual
Notice Hewlett-Packard makes no warranty of any kind with regard to this material, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
1 What’s New, and Using This Information
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Using rp24xx Server Information Using rp24xx Server Information This site contains hardware support information pertaining to Hewlett-Packard rp24xx Servers. In the frame on the left side of your screen, you will see a general navigation network in a Table of Contents format. Click on the plus (or “add”) sign (+) next to any topic to view the sub-topics within.
Using rp24xx Server Information 6 Chapter
What’s New? What’s New? Visit this page to find out what new rp24xx server information has been released since the last web site and CD-ROM publish. The additions and modifications listed here are effective as of August 2002. New Sections: “What’s New?” is the latest addition to the rp24xx server web site. This section will tell you about the latest changes to the previously-released information and provide a direct link to that information.
What’s New? 2 Chapter
2 System Hardware Overview and Reference Information
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System Overview System Overview Hardware Overview For an overview of the Enterprise Server Family hardware http://www.hp.com/products1/servers/family_overview.html For an overview of the HP-9000 rp24xx Server hardware http://www.unixsolutions.hp.com/products/servers/aclass/index.htm Software Requirements rp24xx servers are designed to operate with HP-UX version 11.ACE or later.
System Overview 12 Chapter
rp24xx Block Diagram rp24xx Block Diagram A400/A500 Block Diagram Clock Multiplier (Processor Clock) PDH/PDC Support Bus Controller Power Converter PCXW+ PCXW+ Multifunction I/O Controller PLATFORM MONITOR (Runway) Clock Multiplier SYSTEM / FANS Power Converter POWER SUPPLY Hot Plug Disks DISK / MEDIA BACKPLANE GSP CORE I/O BOARD Lower Bus Adapter GSP 10Bt GSP LAN NOTE: The implemented speed is Ultra 1 GSP RS232 Multi-Port Data / Address & Controller Data / Address & Controller I/O B
rp24xx Block Diagram 20 Chapter
hp Server rp24xx Safety and Regulatory Information hp Server rp24xx Safety and Regulatory Information Overview Regulatory Compliance statements are required by some countries for international importation of rp24xx Servers.
hp Server rp24xx Safety and Regulatory Information Regulatory Information For your protection, this product has been tested for conformance to various national and international regulations and standards. The scope of this regulatory testing includes electrical and mechanical safety, electromagnetic emissions, immunity, acoustics and hazardous materials. When required, approvals are obtained from third party test agencies. Approval marks appear on the product label.
hp Server rp24xx Safety and Regulatory Information Cabinet Safety Precautions WARNING Cabinets are heavy even when empty. Exercise caution when moving cabinets whether equipment is installed in the cabinet or not. Avoid rolling cabinets on rough or uneven surfaces or inclines greater than 10 degrees. Unloading cabinets from the pallet and movement of cabinets should be performed by at least two people.
hp Server rp24xx Safety and Regulatory Information Sicherheitsvorkehrungen für Einbaugehäuse WARNING Einbaugehäuse haben auch ohne Inhalt ein hohes Gewicht. Seien Sie also vorsichtig, wenn Sie ein Gehäuse hin und her bewegen, sei es mit oder ohne installierten Innenteilen. Rollen Sie das Gehäuse nach Möglichkeit nicht über rauhe oder unebene Oberflächen bzw. Oberflächen mit mehr als 10 Grad Neigung. Das Abladen von der Palette und Positionieren muß von mindestens zwei Personen durchgeführt werden.
hp Server rp24xx Safety and Regulatory Information Consignes de sécurité relatives aux armoires WARNING Une armoire est lourde même lorsqu’elle est vide. Faites preuve de prudence lorsque vous en déplacer une, peu importe si des éléments y sont installés ou non. Évitez de faire rouler l’armoire sur un sol irrégulier ou incliné à plus de 10 degrés. Il faut au moins deux personnes pour décharger une armoire de la palette d’expédition et la déplacer.
hp Server rp24xx Safety and Regulatory Information WARNING Los productos deslizables no deben extenderse del armario cuando el equipo se encuentre en la plataforma de carga. Se debe descargar el armario de la plataforma e instalar bien las punteras delanteras y traseras de protección antes de extender cualquier producto deslizable. WARNING Una vez instalado, se deberán dejar puestas las punteras de protección, delanteras y traseras, para mantener la estabilidad.
hp Server rp24xx Safety and Regulatory Information Procedimentos de Segurança - Armários WARNING Os armários são pesados, mesmo quando vazios. Tenha cuidado ao movimentar os armários, quer haja equipamentos instalados quer não. Evite deslizar os armários sobre superficies acidentadas, irregulares ou com inclinação superior a 10 graus. A retirada dos armários do palete e sua movimentação deverão ser feitas por, no mínimo, duas pessoas.
hp Server rp24xx Safety and Regulatory Information Precauzioni di siccurezza sugli armadi WARNING Gli armadi sono molto pesanti anche quando sono vuoti. Esercitare la massima cautela durante lo spostamento degli armadi indipendentemente dal fatto che l'apparecchiatura sia installata o meno. Evitare di far scorrere gli armadi su superfici irregolari, disagevoli o con un’inclinazione superiore ai 10 gradi. Servirsi di almeno due persone sia per scaricare che per spostare gli armadi dal pallet.
hp Server rp24xx Safety and Regulatory Information Säkerhetsföreskrifter för kabinett WARNING Kabinetten är tunga även när de är tomma. Var försiktig när du flyttar ett kabinett, oavsett om det är tomt eller innehåller utrustning. Undvik att rulla kabinett på ett underlag som är ojämnt eller lutar mer än 10 grader. Det krävs minst två personer för att lasta av ett kabinett från transportpallen eller för att flytta det.
hp Server rp24xx Safety and Regulatory Information Voorzorgsmaatregelen voor de veiligheid voor kasten WARNING Kasten zijn zwaar, ook als deze leeg zijn. Ga voorzichtig te werk als u een kast verplaatst, of er nu wel of niet apparatuur in de kast is geïnstalleerd. Rol kasten niet over ruwe of ongelijke oppervlakken of hellingen van meer dan 10 graden. Als u een kast van een pallet moet afhalen of moet verplaatsen, doet u dat dan altijd met twee personen.
hp Server rp24xx Safety and Regulatory Information Sikkerhedsforanstaltninger for skabe WARNING Skabene er tunge, selv når de er tomme. Vær forsigtig når De flytter skabe, hvad enten der er installeret udstyr i skabet eller ej. Undgå at rulle skabe på ru eller ujævne overflader eller skråninger der hælder mere end 10 grader. Der skal mindst to personer til at aflæsse skabe fra pallen og til at flytte skabe. WARNING Udtræksdele må ikke være trukket ud, når skabet står på forsendelsespallen.
hp Server rp24xx Safety and Regulatory Information Sikkerhetsforanstaltninger for skapene WARNING Skapene er tunge, selv når de er tomme. Vær forsiktig når du flytter skap, uansett om de er tomme eller inneholder utstyr. Ikke rull skap på ru eller ujevne overflater eller i skråninger som heller mer enn 10 grader. Det trengs minst to personer til lessing av skap fra pallen og til flytting av skap. WARNING Produkter som kan gli inn og ut av skapet bør ikke være trukket ut når skapet er på transportpallen.
hp Server rp24xx Safety and Regulatory Information Laitekaappia koskeva turvavaroitus WARNING Kaapit ovat tyhjinäkin painavia. Ole varovainen siirtäessäsi kaappia siitä riippumatta, onko siihen asennettu laitteistoa. Älä rullaa kaappeja karkeilla tai epätasaisilla pinnoilla tai jos pinnan kaltevuus ylittää 10 astetta. Kaappien ottamiseen alas lastausalustalta ja niiden siirtämiseen tarvitaan ainakin kaksi henkilöä. WARNING Liukuvia osia ei pidä vetää ulos kaapista laitteen ollessa lastausalustalla.
hp Server rp24xx Safety and Regulatory Information www.docs.hp.
hp Server rp24xx Safety and Regulatory Information www.docs.hp.
hp Server rp24xx Safety and Regulatory Information www.docs.hp.
hp Server rp24xx Safety and Regulatory Information www.docs.hp.
hp Server rp24xx Safety and Regulatory Information www.docs.hp.
hp Server rp24xx Safety and Regulatory Information Declaration of Conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Internet & Applications Systems Division Manufacturer's Address:8000 Foothills Blvd.
hp Server rp24xx Safety and Regulatory Information FCC Statement (USA Only) The United States Federal Communications Commission has specified that the following notice be brought to the attention of users of this product: NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
hp Server rp24xx Safety and Regulatory Information Korean RFI Statement Taiwan RFI Statement Japan Safety and Regulatory Statements K 0.29 G 0.
hp Server rp24xx Safety and Regulatory Information Acoustics (Germany) Acoustic noise level per ISO 9296 (25° C): LpAm <60dB (operators position) Geräuschemission (Deuschland) Geräuschemission nach ISO 9296 (25° C): LpAm <60dB (Arbeitsplatz) Australian C-Tick Label Laser Safety This product contains a laser internal to the Optical Link Module (OLM) for connection to the Fibre communications port.
ESD Safety Standards ESD Safety Standards Static charges (voltage levels) occur when objects are separated or rubbed together. The voltage level of a static charge is determined by the following factors: • Types of materials • Relative humidity • Rate of change or separation Effect of humidity on ESD charge levels The following table lists charge levels based on personnel activities and humidity levels.
ESD Safety Standards • Use conductive tables and chairs. • Use a grounded wrist strap (or other grounding method) and antistatic mats when handling circuit boards. • Store spare electronic modules in antistatic containers.
Acoustic Safety Standards Acoustic Safety Standards The acoustic specifications for the rp24xx server are as follows: Sound power level 6.4 Bels LWA Sound pressure level at operator position 58.2 dB LPA Reducing Acoustic Noise Levels Ambient noise level in a computer room or office environment can be reduced by the following means: • Dropped ceiling—Cover with a commercial grade of fire-resistant, acoustic rated, fiberglass ceiling tile.
Acoustic Safety Standards 48 Chapter
Local Computer Installation Codes Local Computer Installation Codes Special local codes exist in some locations regulating the installation of computer equipment. The customer is responsible for making sure their computer system installation is in compliance with all local laws, regulations, and codes for mechanical, building, and electrical distribution systems prior to system installation. The Hewlett-Packard Site Preparation Specialist can assist in determining your local regulations.
Local Computer Installation Codes 50 Chapter
Altitude Operation Standards Altitude Operation Standards Maximum Altitude Operational 3000 meters above sea level Non-operational 4572 meters above sea level Effects of Altitude Altitude effects the cooling of computer systems. Less air density means less cooling. Differences in air temperature, input to exhaust, can increase significantly at higher altitudes.
Altitude Operation Standards 52 Chapter
Temperature and Humidity Operation Standards Temperature and Humidity Operation Standards The following table lists the computer room temperature and humidity specifications for rp24xx servers.
Temperature and Humidity Operation Standards 54 Chapter
Electrical Interference Safety Standards Electrical Interference Safety Standards The following are some of the sources of electrical interference that may affect rp24xx servers. Convenience Wall Outlets Power outlets for building maintenance equipment (i.e., vacuum cleaners, floor buffers, etc.) must be wired from circuit breakers on a power panel separate from the computer system panel.
Electrical Interference Safety Standards 56 Chapter
Other Safety/Operation Standards Other Safety/Operation Standards The following are some of the other environmental influences that may affect L Class servers. Vibration Continuous vibration can cause a slow degradation of mechanical parts and, when severe, can cause data errors in disc drives. Mechanical connections such as printed circuit assembly (PCA) connectors, cable connectors, and processor backplane wiring can also be affected by vibration.
Other Safety/Operation Standards 58 Chapter
3 System Site Preparation
60 Chapter
Cooling Requirements Cooling Requirements The temperature and humidity specifications shown below are the maximums and standards at which server cooling parameters have been established.
Cooling Requirements 62 Chapter
Input Power Requirements Input Power Requirements rp24xx server input power requirements are listed as follows: Stand Alone Server Power Requirements • Nominal Rated Voltage: 100 or 240 VAC • Input Voltage: 80 to 135 VAC 176 to 269 VAC • Input Frequency: 47 to 66 Hz • Input Current: 1.0 amps at maximum load with input voltage of 88 VAC and 47 Hz If an Uninterruptible Power Supply (UPS) is to be used, ensure that it is properly connected to the server.
Input Power Requirements 64 Chapter
Racked Server Site Requirements Racked Server Site Requirements rp24xx servers can be configured to operate as a stand-alone server, in a free-standing stack of a maximum of six servers high, or racked in a cabinet. This section provides site requirements for racked server installation. HP Cabinet Dimensions Servers can be installed in any of the following HP cabinets: Cabinet Product Number Description EIA Max.
Racked Server Site Requirements Cabinet Product Number C2787A Description EIA External Dimensions (width x depth x height) Max. Servers Centimeters Field Integrated 2.0m x 19” Cabinet 41 20 61 x 91.4 x 203.2 Inches 24 x 36 x 80 Cabinet Minimum Service Access Requirements Access Location *Rear 61 cm (24 in.) Sides 30 cm (12 in.)(When extended) Front 101 cm (40 in.) *Minimum distance required to fully open rear access door.
Stacked Server Site Requirements Stacked Server Site Requirements rp24xx servers can be configured to operate as a stand-alone server, in a free-standing stack of a maximum of six servers high, or racked in a cabinet. This section provides site requirements for stacked server installation. NOTE HP will not support stacking of any other A-Class server. CAUTION In order to remain within weight limitations and to prevent tipping, do not stack servers more than six high.
Stacked Server Site Requirements Stacked Server Minimum Service Access Requirements Access Location WARNING 68 Rear 15 cm (6 in.) Sides 7.5 cm (3 in.) Front 7.5 cm (3 in.) Ensure that the surface on which the stacked servers are sitting will support the combined weight of all servers in the stack plus the weight of all other associated equipment. Failure to heed this warning may result in serious injury and/or equipment damage.
Stand-Alone Server Site Requirements Stand-Alone Server Site Requirements rp24xx servers can be configured to operate as a stand-alone server, in a free-standing stack of a maximum of six servers high, or racked in a cabinet. This section provides requirements for stand-alone server installation. Server Dimensions The physical characteristics of the rp24xx server are listed as follows: Dimension Height 9.52 cm (3.75 in.) Width 48.26 cm (19 in.) Depth 63.5 cm (25 in.) Weight 22.
Stand-Alone Server Site Requirements 70 Chapter
Temperature and Humidity Operation Standards Temperature and Humidity Operation Standards The following table lists the computer room temperature and humidity specifications for rp24xx servers.
Temperature and Humidity Operation Standards 72 Chapter
4 Server Unpack and Install Instructions
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Unpack the Server Unpack the Server Overview Unpacking the server consists of opening and unloading the carton. Inside the carton you will find, in addition to the server, an accessory kit and a packet containing installation instructions and regulatory information. The following instructions do not apply to servers that are received pre-installed in a cabinet. These procedures pertain to individual servers only. NOTE Open and Unload the Carton Step 1.
Unpack the Server Carefully lift the server out of the carton, unwrap it, set it on the work surface. WARNING Do not lift or carry the server by the bezel. The bezel is made of plastic and is attached to the server chassis by two bezel retainers and four ball-posts. It will only support the weight of the server chassis in an emergency. Failure to heed this warning may result in personal injury and/or permanent damage to the server.
Unpack the Server Open the Accessory Kit Open the Accessory Kit and verify that the contents agree with the packing list. Plastic bezel end caps are included in each kit. Do not discard them. They will be needed if the server is installed in a cabinet. NOTE A gray nylon strap is also included. Do not discard it. It will be needed to secure multiple servers (up to six) that are stacked.
Unpack the Server Further product information can be found in your shipping box. If you cannot locate the product information or if you need additional installation assistance, please consult the web site at http://www.ultraseek.com/hp. Nokia Wireless Application Protocol (WAP) Server Nokia WAP server is the industry leading WAP server software. It provides seamless functionality with most HTTP servers, retrieving native WML and WML Script content, or converting HTML content to WML.
Server External Connections Server External Connections External devices are interfaced with the server by means of specific connectors located on the rear bulkhead. Exterior connections to the server include ports for: • Small Computer System Interface (SCSI) devices • System Console • Local Area Network (LAN) Console • LANs • Power Cord. The graphic shown below illustrates locations of the external connections to the server. 100-240V~, 600W 6.0-2.
Server External Connections Ensure that all devices on the SCSI bus have a unique address and the last device is terminated. Refer to the documentation accompanying each device to learn how to set addresses and where to place terminators. Connect a System Console • Using the ASCII Terminal as a System Console. If an ASCII terminal is to be used as a console/UPS port, make sure that the keyboard is connected and a power cable is available. • Using a SecureWeb Console PCI card as a System Console.
Installing a Stand-alone Server in a Cabinet Installing a Stand-alone Server in a Cabinet Installing a Stand-alone Server in an HP Cabinet The following information pertains to rp24xx server installation in cabinets manufactured by Hewlett-Packard only. Cabinet Identification The following HP cabinets can hold multiple HP-9000 A-Class, rp24xx servers: Cabinet Product No. Assembled by: Size (Height x Width) Max. Servers A4900A Factory 1.25m x 19” 12 A4901A Factory 1.
Installing a Stand-alone Server in a Cabinet WARNING If anti-tip stabilizers or ballast are not installed or are improperly installed on the cabinet, it can tip. Failure to follow this precaution can cause personal injury or death and can damage equipment. Step 2. Remove the stand alone server from it’s packing materials, if not already unpacked. Step 3. Refer to the A-400/A-500 Server Slide Rail Installation instructions, for both server and cabinet rail installation instructions.
Installing a Stand-alone Server in a Cabinet Callout # Item 2 Metal brackets 3 Plastic end caps Once the rail kit has been installed and the server is positioned in the cabinet, follow the procedure listed below to attach the brackets and end caps: Step 1. Extend the server between four and six inches out of the cabinet to allow room to work. Step 2. Attach the metal brackets to each end of the bezel with two plastic retainers, as shown in the following graphic.
Installing a Stand-alone Server in a Cabinet Step 3. Fit the plastic end caps over the metal brackets as shown below. Step 4. Push the server back into the cabinet until it is flush against the vertical columns. Replace the screws that fasten the server to the rack. Step 5. Attach the bezel to the front of the server. The cabinet-mounted server will now look like the picture shown below.
Installing a Stand-alone Server in a Cabinet To qualify each rack configuration, specific rack vendors and rack products have been identified. Each vendor has several rack product lines. rp24xx servers are supported only in HP cabinets or in qualified vendor racks, as shown below: Examples of cabinets are Chatsworth (CPI) Megaframe, Wrightline Paramount, Rittal Vario, Vero IMRAK, SMC, Zero Express Rack and Bud Industries S2000.
Installing a Stand-alone Server in a Cabinet Air flow rp24xx servers require front-to-back airflow. Therefore, a solid front or rear door will not work. The doors must be removed or changed to a 63% open perforation pattern over an area 17 inches wide, top to bottom, minus a 2 inch border. Also insure that the hot air exhaust from other equipment is not being presented to the intake (front) of the rp24xx server.
Installing a Stand-alone Server in a Cabinet Table 0-3 (Continued) Anti-Tip MUST Proper slides MUST Airflow MUST Service Access MUST Cable Strain Relief MUST Front Access 40 inches Rear Access 24 inches Third Party Rack Ordering Guide for Vendor Products Table 0-4 Rack Mounting Hardware Chatsworth Megaframe Rack (cabinet) 12468 Series Full Rack Mounting Rail, paira Doors 14032 Series Perforated Metal Door Qualified Tip Stability Device 712441-001 Floor Clamp Kit Contact www.
Installing a Stand-alone Server in a Cabinet Table 0-4 Rack Wrightline Paramount Frame 40” Deep JF842440 (Continued) Mounting Hardware JRK44190 Rail Kit and JHP0N001 rp24xx server Adaptor Bracket Doors JDF8242L Paramount 84” x 24” left-hinged Qualified Tip Stability Device Contact Floor anchoring www.wrightline.
Server Slide Rail Installation Server Slide Rail Installation The following information contains instructions for installing rp24xx servers in a cabinet. CAUTION Both anti-tip feet must be properly affixed before installing equipment in a cabinet on a slide assembly. Tools needed: Torx Drivers, T15 and T20.
Server Slide Rail Installation The following illustration shows rail parts only. Plastic parts bags, plastic end caps, and the cable management device is not shown: NOTE This illustration shows non-E-series HP cabinet columns The following procedures list the steps required to install a stand-alone server in a cabinet. Step 1. Attach rear slide mounts to the outer rails using M4 x 0.7mm screws. Do not fully tighten screws. Allow the rear slide mount to move along slot in the outer rail.
Server Slide Rail Installation Step 2. Place the outer rails with mounting brackets in the rack. Engage support hooks in the rack columns. The front mounts and rear mounts are different, as shown below: Support Hook attached to rack column.
Server Slide Rail Installation Rear Slide Mount Placement Step 3. Install sheet metal nuts on rear columns. Locate the slide mount laterally against rack column. Install and tighten the M5 x 0.8mm machine screws. Step 4. Install and tighten the M5 x 0.8mm machine screws on the front slide mounts. Step 5. Tighten the M4 x 0.7mm screws that attach the slide rails to the rear mounts.
Server Slide Rail Installation Step 6. Locate and install the inner slides on the sides of the server, using M4 x 0.7mm machine screws. The inner rails contain a flat spring latch. The free end of the latch goes toward the front of the server, the riveted end goes toward the rear of the server chassis. Step 7. Double-check all mounting screws to ensure that they are tight. Step 8. Completely extend both outer slides to the front of the rack. Outer slides should latch in the extended position. Step 9.
Server Slide Rail Installation Do not lift or carry the server by the bezel. The bezel is made of plastic and is attached to the server chassis by two bezel retainers and four ball-posts. It will only support the weight of the server chassis in an emergency. Failure to heed this warning may result in personal injury and/or permanent damage to the server NOTE The rail sets on both sides of the chassis must be properly aligned and engaged before attempting to slide the server into the cabinet.
Server Slide Rail Installation Step 13. Secure the server to the rack columns with M4 x 0.7mm screws and M4 clip nuts. Step 14. Optional: Install shipping retainers at the rear of the unit if the server is to be shipped while installed in a rack. Install retainers with M5 x 0.8mm screws and M5 clip nuts.
Server Slide Rail Installation 96 Chapter
Cabinet Installation Cabinet Installation Installation of a factory-loaded cabinet consists of the following steps: Step 1. Move the cabinet to the installation site. Step 2. Lower the leveling feet. (This will prevent excessive wear on the casters, level the cabinet, and provide stability.) WARNING Extend or install the cabinet stabilizers, located at the bottom of the front of the cabinet, as an additional safeguard against the cabinet toppling forward during installation.
Cabinet Installation 98 Chapter
Cabinet Mounted Server Unpack Cabinet Mounted Server Unpack Overview rp24xx servers can be procured in two modes: stand-alone or pre-installed in a cabinet at the Hewlett-Packard factory. Stand-alone servers can be installed in an existing HP-supported cabinet by purchasing Rail Kit A5810A. Installing a Factory-integrated Cabinet Unpacking the Cabinet It is the customer's responsibility to inspect the shipping package for damage.
Cabinet Mounted Server Unpack 1 2 3 3 3 Step 3. Remove the brackets securing the cabinet to the pallet (callout 4). 4 4 4 Step 4. Insert the ramps in the notches provided on the pallet (callout 5). Remove the side panels from the cabinet and set them aside (callout 6).
Cabinet Mounted Server Unpack 6 6 5 5 5 WARNING: A fully configured 2.0 meter cabinet can weigh over 500 kg (1100 lbs). Always use at least two people to roll the cabinet off of the pallet. Be careful not to tip the cabinet while unloading. Failure to heed this warning can result in serious injury or death and equipment damage. Step 5. Use at least two people to roll the cabinet off of the pallet and down the ramp (callout 7).
Cabinet Mounted Server Unpack 7 Cabinet Inspection Once the cabinet is off the shipping pallet, but before moving it to the installation site, inspect the internal and external condition of the cabinet. Cabinet Exterior Checklist Check the cabinet exterior for signs of shipping damage: ❏ Look at the top and sides for dents, warpage, or scratches. ❏ Check the server front bezels for alignment, scratches and breakage. ❏ Check any filler panels on the front of the cabinet for proper fit.
PowerTrust Uninterruptible Power Supply (UPS) Option PowerTrust Uninterruptible Power Supply (UPS) Option Unpack the PowerTrust UPS and use the installation information in the PowerTrust System Guide, included with the UPS, to connect the UPS to the cabinet.
PowerTrust Uninterruptible Power Supply (UPS) Option 104 Chapter
Repackaging the Cabinet for Shipment Repackaging the Cabinet for Shipment Use the original packing material to repackage the cabinet for shipment. If the packing material is not available, contact your local Hewlett-Packard Sales and Support Office regarding shipment. Before shipment, place a tag on the container (or equipment) to identify the owner and the service to be performed. Include the equipment model number and the full serial number, if applicable.
Repackaging the Cabinet for Shipment 106 Chapter
Stacking Servers Stacking Servers Hewlett-Packard will support stacking up to six rp24xx servers if the following conditions are met and the correct procedure followed. NOTE HP will not support the stacking any other A-Class server. CAUTION In order to remain within weight limitations and to prevent tipping, do not stack servers more than six high. Each server weighs approximately 23 kg (50 lbs). DO NOT lift more than one server at a time.
Stacking Servers CAUTION 108 DO NOT stack heavy objects, such as monitors, on top of the server. The weight may cause the top to cave in and damage internal components.
Unstacking Servers Unstacking Servers If internal access (for maintenance or component removal and replacement, etc.) is required to a stacked server (with the possible exception of the top server), the stack must be unstrapped and the servers unstacked to remove the cover of the unit for which internal access is required (target server). NOTE HP will not support the stacking of any other A-Class server.
Unstacking Servers 110 Chapter
5 Operating Instructions
112 Chapter
Configuring the Guardian Service Processor (GSP) Configuring the Guardian Service Processor (GSP) The Guardian Service Processor (GSP) is resident in the system to allow the system administrator to monitor and perform administrative functions locally on the system console, or at a console in another area. This section provides configuration procedures that will: • Configure the GSP Local Area Network (LAN) port • Add or delete GSP users (maximum of 20) • Change the default GSP configuration.
Configuring the Guardian Service Processor (GSP) Step 2. At the GSP prompt, enter the Security options and access control (SO) command: GSP> so Step 3. The first prompt you will see with the so command is for the following GSP-wide parameters: • Login Timeout: 1 minutes. • Number of password Faults allowed: 3. • Flow Control Timeout: 5 minutes.
Configuring the Guardian Service Processor (GSP) Removing Users You can remove (disable) a GSP user with the same Security options and access control (SO) command used to add a user. To remove a user, perform the following steps: Step 1. Enter ctrl + b to access the GSP. Step 2. At the GSP prompt, enter the Security options and access control (SO) command: GSP> so Step 3. The first prompt you will see with the so command is for the following GSP-wide parameters: • Login Timeout: 1 minute.
Configuring the Guardian Service Processor (GSP) 116 Chapter
Initial Power-up Initial Power-up The following section describes the process of applying power to the server and booting the system to the operating system Login prompt. 1. Apply AC Power to the system console. 2. Apply power to the server by pressing the rear panel On/Off switch IN. win Path: 0/2/0 urbo win Path: 0/4/0 urbo 100-240V~, 600W 6.0-2.
Initial Power-up 118 Chapter
Boot To Operating System Boot To Operating System The length of time required to boot the system depends on the number of processors and the amount of RAM memory installed. Average configurations can take 20 minutes or more.
Boot To Operating System 120 Chapter
System Power Down System Power Down 1. Stop all active applications that may be running and Log Off all users. 2. Perform a system backup of the entire Operating System and data base. If this is not feasible, perform a backup of the data base. (Backups should be performed at a scheduled interval as common practice for protecting any new data or changes to the existing data base.) 3. To shut down the OS, enter, “/etc/shutdown -h" at the prompt. 4.
System Power Down 122 Chapter
6 Adding Components to the Server
124 Chapter
Add Memory Add Memory Memory Configuration Rules rp24xx servers have 8 slots (4 DIMM pairs) on the system board for memory DIMMs. These slots are numbered 1through 8. Four slots (5 - 8) are disabled on A400 servers. A500 servers can access all slots. The following rules govern the installation of memory DIMMs: • Memory must be installed in DIMM pairs. • The capacity of DIMMs within a pair must be the same. • Install DIMMs with the greatest capacity in the lowest slot numbers.
Add Memory 126 Chapter
Add Peripheral Component Interconnect (PCI) Cards Add Peripheral Component Interconnect (PCI) Cards rp24xx servers have a total of 4 PCI I/O slots. Slot 1 is short slot, located outside the I/O card cage, connected to the back of the I/O Backplane. Slots 2 through 4 are located inside the I/O card cage. Slots 1 and 2 are Twin Turbo slots; slots 3 and 4 are Turbo slots. 2 3 8 1 5 9 4 6 7 ccrr005 No. Name No.
Add Peripheral Component Interconnect (PCI) Cards 100-240V~, 600W 6.0-2.6A, 50-60Hz On/Off Switch win urbo Path: 0/4/0 win urbo Path: 0/2/0 GSP Reset Console/ UPS Port TOC win Path: 0/2/0 urbo win Path: 0/4/0 urbo 100-240V~, 600W 6.0-2.
Add Peripheral Component Interconnect (PCI) Cards The following HP-UX restrictions apply regarding the installation of PCI I/O cards that contain a PCI-to-PCI bridge: • HP-UX boot is currently not supported for cards that contain a PCI-to-PCI bridge. • HP-UX patches are required when more than one card containing a PCI-to-PCI bridge is installed in shared slots (slots #3 and #4). PCI cards are installed in the factory as shown in the Load Order column below, beginning with slot 1.
Add Peripheral Component Interconnect (PCI) Cards Load Order Product Number 18 PCI Card Description Part # A3739B FDDI Dual Attach Station LAN Adapter (H) 19 A5150A 20 Future Rel. Notes x 4 Max.
Add Disks Add Disks rp24xx servers support two internal hard disk drives, drive A and drive B. The following graphic depicts disk drive locations. Drive A Drive B ccrr003 (MPE/iX does not support hotswap). It is not necessary to shutdown the HP-UX operating system or power off the server to install a new disk, but you may shutdown HP-UX and power off the server if you choose. The MPE/iX operating system needs to be shutdown prior to installing a new disk and then rebooted.
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Adding CPUs and Socket Cleaning Adding CPUs and Socket Cleaning Replacement or installation of a CPU requires that the CPU chip socket be clean and uncontaminated with dirt and dust particles. The CPU chip socket must be cleaned or replaced if you: • Replace a system board (using the CPUs from the old system board to populate the new system board). • Add a CPU to the server. • Remove a CPU for troubleshooting (to be replaced in the same system board).
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Adding CPUs and Socket Cleaning CPU Cleaning for System Board Replacement This section provides information for those situations where CPUs are removed and then replaced onto the same system board or onto a new system board. 1. Carefully vacuum the area surrounding the CPU to be removed and replaced. 2. Remove the CPU assembly. 3. Install the system board socket dust cover (A3639-40024) (item 6) into the empty system board socket. 4. Place the CPU assembly on its side in a clean, ESD safe area. 5.
Adding CPUs and Socket Cleaning 14. Inspect the CPU socket on the system board for broken buttons or other debris. Note that it is normal for a certain amount of residue to be left behind when removing the CPU assembly. If broken buttons are observed, remove them carefully with the IPA lint free wipe. Take care to contain the debris and completely remove them from the system board socket. 15. Vacuum the system board socket site, being careful not to introduce contaminates in the process. 16.
Adding CPUs and Socket Cleaning NOTE Chapter The A400 system supports one CPU; the A500 supports two CPUs.
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System Console Configuration System Console Configuration The following describes the steps required to configure the HP C1099A or 700/96 terminal for VT-100 mode for operation with an rp24xx server. C1099A VT-100 Mode Configuration. The following procedure outlines the steps to configure the C1099A terminal for VT-100 operation. To access the Setup menu in HPTerm emulation: 1. Press the F10 key to display the terminal local function labels, then Press F8 (config keys). You are now in the Quick (F1) menu.
System Console Configuration 9. Move to multipage and, using the [Prev] and [Next] keys, select “yes”. (Enables screen scrolling). 10. Move to Backspace Def and, using the [Prev] and [Next] keys, select “Backspace/Del”. 11. Move to EM100 ID and, using the [Prev] and [Next] keys, select “EM100”. 12. Save the configuration.
LAN Console LAN Console This section describes how to configure a notebook PC as a console via a LAN cable connection. This process uses a terminal emulator software package set to emulate a VT100 terminal. NOTE The rp24xx server must first be configured via an HP700 system console before accessing it from a PC or UNIX system. 1. Connect a cable between the notebook PC network adapter and the 10BaseT LAN Console port on the rear of the rp24xx server. 2.
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Secure Web Console I/O Card Replacement Secure Web Console I/O Card Replacement The Secure Web Console (SWC) is installed in the rp24xx system as a PCI Card. This option must be included in the initial order of the rp24xx server where it will be installed at the factory during the assembly process. While not available for installation after receipt of the server, it is customer-replaceable if the factory-installed card fails during operation.
Secure Web Console I/O Card Replacement Secure Web Console PCI Card Introduction. Since the SWC card is half-card size, it will normally be installed on the server rear bulkhead in I/O slot #1 as shown below: I/O Slot #1 win Path: 0/2/0 urbo win Path: 0/4/0 urbo 100-240V~, 600W 6.0-2.
Secure Web Console I/O Card Replacement NOTE If you press and hold the S2 (Hard Reset) switch, press the S1 (Factory Default Reset) switch, then release S2 while continuing to hold S1, the SWC card will reset to factory specifications. Pre-Installation Considerations The following paragraphs provide an outline of the pre-installation items you should address before starting SWC card replacement. • Obtain an IP address to be assigned to the SWC card.
Secure Web Console I/O Card Replacement Initial Cable Connections To make the cable connections, proceed as follows: Step 1. Connect the SWC card to the Intranet/internet (LAN). LAN Connection Step 2. Observe the LEDs on the SWC card rear bulkhead connector.
Secure Web Console I/O Card Replacement CAUTION For system security, initial configuration must be completed before making the serial connection between the SWC card and the server’s console port. Failure to follow this precaution can result in root level access being available to any level of SWC user. Step 3. Connect the server’s console to the SWC card via the RS 232 Serial port. RS 232 Serial Port Step 4. Perform Initial Configuration of the SWC card. a. Ensure that no other devices (printers, etc.
Secure Web Console I/O Card Replacement NOTE The SWC requires creation of the first administrator account before proceeding further. a. Using a web browser, access the SWC at the default IP address (192.0.0.192).
Secure Web Console I/O Card Replacement b.
Secure Web Console I/O Card Replacement c. To configure the network parameters for the SWC, fill in the prompts shown in the following illustration: d. When all necessary data is entered, click on [OK] to reboot the SWC. Step 6. Using a web browser, connect to the SWC card, using: • the newly assigned IP address, and • the newly created administrator log-in and password. NOTE It may take as much as 45 seconds to gain initial access to the SWC card. Step 7.
Secure Web Console I/O Card Replacement NOTE The adapter cable (p/n A5858-63001) connects between the SWC and the console cable (p/n A5191-63001). Step 8. SWC card configuration is complete. Step 9. Use [Zoom In] or [Zoom Out] to adjust the size of the display window. Step 10. Refer to [Help] or [Tour] to review SWC card features and functions. Secure Web Console System Information For technical documentation about the Secure Web Console, refer to the following URL: http://www.docs.hp.
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8 Troubleshooting the Server
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Chassis Code to Customer Replaceable Unit (CRU) Decode Chassis Code to Customer Replaceable Unit (CRU) Decode This is a guide to identify failing CRU’s from the Error Chassis Logs. The guide includes the following information: • “Accessing Error Chassis Logs” • “Key Identification Fields for Error Chassis Logs” • “Cross-Referencing Chassis Log Errors to A400/500 CRU’s.” Accessing Error Chassis Logs Execute the following steps to access the Error Chassis Logs. 1.
Chassis Code to Customer Replaceable Unit (CRU) Decode 1. Read the Chassis Log entry. 2. Match the SOURCE, SOURCE DETAIL, SOURCE ID, and PROBLEM DETAIL values found in the Chassis Log entry with the appropriate values in the table. 3. Read the table from left to right. Table 7-1 Chassis Log Field Values and Descriptions from Log Entry Source Source Detail Source ID Proble m Detail CRU Action to Take 1 - Processor Not Applicable (N/A) N/A N/A Processor Not a CRU, Contact HP support.
Chassis Code to Customer Replaceable Unit (CRU) Decode Table 7-1 (Continued) Chassis Log Field Values and Descriptions from Log Entry Source 8 - I/O Chapter Source Detail 6 - Disk Source ID N/A Proble m Detail Various Values CRU Disk Subsyste m Action to Take Use BCH commands and ODE diagnostics to check disk subsystem.
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9 Server Component Removal and Replacement Procedures
194 Chapter
Customer Replaceable Unit (CRU) Physical Location Customer Replaceable Unit (CRU) Physical Location This section contains views of the rp24xx server. The locator numbers in the diagrams correspond to the numbers in the CRU Part Number section. 2 3 11 12 10 5 9 8 6 16 7 4 13 7 6 14 17 15 1 ccrr009 NOTE Chapter Components numbered 1, 4, 5, 13, 16. and 17 are not customer replaceable and do not appear in the Customer Replaceable Unit (CRU) Part Numbers section.
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Customer Replaceable Unit (CRU) Part Numbers Customer Replaceable Unit (CRU) Part Numbers The following tables list all Customer Replaceable Units (CRUs) for the rp24xx server. CRUs may be removed or replaced by either the customer or by qualified HP field engineering personnel. Table 1 lists both new and exchange part numbers. Table 2 lists only the new part numbers for non-exchange CRUs. Exchange CRUs Product # New Part # Exch. Part # Description Loc.
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Front Bezel Removal Front Bezel Removal The rp24xx server does not have to be turned off to remove the bezel. WARNING Do not attempt to lift or carry the server by the bezel. The bezel is made of plastic and is attached to the server chassis by two bezel retainers and four ball-posts. It will only support the weight of the server chassis in an emergency. Failure to heed this warning may result in personal injury and/or permanent damage to the server.
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Front Bezel Replacement Front Bezel Replacement The rp24xx server does not have to be turned off to replace the bezel. WARNING Do not lift or carry the server by the bezel. The bezel is made of plastic and is attached to the server chassis by two bezel retainers and four ball-posts. It will only support the weight of the server chassis in an emergency. Failure to heed this warning may result in personal injury and/or permanent damage to the server.
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Server Cover Removal Server Cover Removal The cover that protects rp24xx server components is secured by two thumbscrews and, when released, slides forward for removal. To remove the cover, perform the following procedures: Step 1. Remove the front bezel. WARNING There is a safety interlock between the front of the server cover and the Power Supply. When the cover is taken off, power is automatically removed from the server if power cords were not detached previously.
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Server Cover Replacement Server Cover Replacement The cover that protects rp24xx server components must be raised in front and positioned on top of the side chassis panels then lowered and slid into the back chassis panel. The cover is secured by two thumbscrews attached to the front chassis panel. To replace the cover, perform the following procedures: Step 1. Tilt the cover front up slightly and position it on top of the chassis side panels approximately 2.5 MM (1 in.
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HotPlug Disk Drive Removal (HPUX Systems Only) HotPlug Disk Drive Removal (HPUX Systems Only) The disk drives (up to two) are located at the front left side of the server (as you are facing it). When proper software and hardware procedures are followed, these disk drives can be removed and replaced while the server is running. NOTE MPE/iX does not support hotswap. Do not use these procedures on HP e3000 servers.
HotPlug Disk Drive Removal (HPUX Systems Only) VOLUME “/DEV/DSK/cXtXdX” THE PATH OF THE PHYSICAL VOLUME REFERS TO A DEVICE THAT DOES NOT EXIST, OR IS NOT CONFIGURED INTO THE KERNAL. If you are unsure of the status of the vgchange, you may check if this occurred by typing the vgdisplay command: vgdisplay . For example: # vgdisplay /dev/vg00 If you see these messages, the disk was defective at the time the volume group was activated.
HotPlug Disk Drive Removal (HPUX Systems Only) read/write LV Status available/syncd Mirror copies 1 Consistency Recovery MWC Schedule parallel LV Size (Mbytes) 256 Current LE 64 Allocated PE 128 Stripes 0 Stripe Size (Kbytes) 0 Bad block off Allocation strict/contiguous IO Timeout (Seconds) default --Distribution of logical volume ---PV Name LE on PV PE on PV /dev/dsk/c1t6d0 64 64 /dev/dsk/c2t6d0 64 64 --- Logical extents ---LE PV1 PE1 Status 1 PV2 PE2 Status 2 00000 /dev/dsk/c1t6d0 00000 current /dev/dsk/c
HotPlug Disk Drive Removal (HPUX Systems Only) The vgreduce process may take a long time to complete. Do NOT kill this process. Step 8. Update the disk BDRA using the lvlnboot command. # lvlnboot -R HotPlug Hardware Procedure CAUTION (MPE/iX does not support hotswap). Disk Drives can be removed or installed with the server still powered on. This is referred to as a “manual HotPlug”. However, DO NOT remove a HotPlug disk drive until all prior software procedures have been completed.
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HP-UX HotPlug Disk Drive Replacement HP-UX HotPlug Disk Drive Replacement The internal disk drives (two) are located at the front left side of the server (behind the bezel). When proper software and hardware procedures are followed, internal disk drives can be removed and replaced while the server is running. NOTE MPE/iX does not support hotplug. Do not use these procedures on HP e3000 servers.
HP-UX HotPlug Disk Drive Replacement The following graphic shows the location of the HotPlug disks. ccrr003 HP-UX HotPlug Software Procedure The HP-UX HotPlug software procedures for Disk Drive removal/replacement described below are for a mirrored boot disk configuration only. If your configuration differs from this, these procedures may not be valid. Consult your System Administrator or contact the HP Response Center for assistance.
HP-UX HotPlug Disk Drive Replacement #mkboot /dev/rdsk/cXtXdX d. Use the mkboot command again to add the HP-UX auto-file-string. For example: #mkboot -a "hpux" /dev/rdsk/cXtXdX e. Run lvlnboot. For example: #lvlnboot -R f. lvextend a mirror into the replaced disk drive. This may take several minutes because this function copies all the data from the original copy of the data to the mirrored extents. The logical volume(s) are still accessible for users' applications during operation of this command.
HP-UX HotPlug Disk Drive Replacement For example: #vgcfgrestore -n /dev/vg00 /dev/rdsk/c2t4d0 Step 3. Attach the new disk drive to the active volume group with the vgchange command. # vgchange -A y For example: # vgchange -A y /dev/vg00 Step 4. Run the mkboot command to make the device bootable. For example: #mkboot /dev/rdsk/cXtXdX Step 5. Use the mkboot command again to add the HP-UX auto-file string. For example: #mkboot -a "hpux" /dev/rdsk/cXtXdX Step 6.
I/O Card Cage Removal I/O Card Cage Removal The I/O Card Cage is located at the rear left side of the rp24xx server. To remove the I/O Card Cage, follow the steps listed below: CAUTION Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. Step 1. On the rear bulkhead, remove cables attached to I/O card slots 2 through 4, located inside the card cage. Remove the cable attached to I/O card slot 1, located outside the card cage.
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I/O Card Cage Replacement I/O Card Cage Replacement The I/O Card Cage is located at the rear left side of the rp24xx server. To replace the I/O Card Cage, follow the steps listed below: Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. CAUTION Step 1. Grasp the I/O Card Cage, tilt the front up, and slide it down and into the chassis.
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PCI I/O Card Removal PCI I/O Card Removal PCI slots 2, 3, and 4 are located in the I/O Card Cage, which must be taken out of the chassis prior to removing these cards. PCI slot 1 supports a short PCI I/O card attached to the I/O Backplane and is located outside of the card cage If a Secure Web Console card was ordered as part of the system, it may be located in this slot and must be removed before taking the I/O Card Cage out of the chassis.
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PCI I/O Card Replacement PCI I/O Card Replacement PCI slots 2, 3, and 4 are located in the I/O Card Cage, which must be taken out of the chassis prior to replacing these cards. PCI slot 1 supports a short PCI I/O card attached to the I/O Backplane and is located outside of the card cage. If a Secure Web Console card was ordered as part of the system, it may be located in this slot and must be replaced after reinstalling the I/O Card Cage in the chassis.
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PCI Backplane Removal PCI Backplane Removal The PCI backplane is located on the back of the I/O Card cage. I/O slot 1 is located on the outside of the PCI I/O card cage and slots 2, 3, and 4 are attached to the PCI backplane inside the I/O card cage. CAUTION Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. To remove the PCI backplane from the server, perform the following steps: Step 1.
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PCI Backplane Replacement PCI Backplane Replacement The PCI backplane is located on the back of the I/O Card cage. I/O slot 1 is located on the outside of the PCI I/O card cage and slots 2, 3, and 4 are attached to the PCI backplane inside the I/O card cage. CAUTION Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. To replace the PCI backplane, perform the following steps: Step 1.
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DC-DC Converter Removal DC-DC Converter Removal DC-DC Converter boards and slave boards are required to power each CPU. CPU MHz Master Slave 440 1 1 550* 1 2 * When available NOTE Each CPU requires a DC-DC Converter and slave(s) to operate. When upgrades are performed on the CPU, change the accompanying DC-DC Converter and slave(s) also. When returning replaced CPUs, return the accompanying DC-DC Converter and slave(s) also.
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DC-DC Converter Replacement DC-DC Converter Replacement DC-DC Converter boards and one or two slave boards (depending on the CPU speed) are required to power each CPU. CPU MHz Master Slave 440 1 1 550* 1 2 * When available NOTE Each CPU requires a DC-DC Converter and slave(s) to operate. When CPUs are upgraded or replaced, ensure that the accompanying DC-DC Converter and slave(s) are changed.
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Memory DIMM Removal Memory DIMM Removal Memory DIMMs reside in eight sockets (two sets of four sockets each) located on the right side of the System Board. They are normally loaded in DIMM pairs of equal size. CAUTION Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. To remove a memory DIMM, perform the following steps: Step 1.
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Memory DIMM Replacement Memory DIMM Replacement Memory DIMMs reside in sockets located on the right side (from the front) of the System Board. CAUTION Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. To replace a memory DIMM, perform the following steps: CAUTION Be careful to insert the DIMM into the socket evenly. Do not rock the DIMM when seating it. Step 1.
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Guardian Service Processor (GSP) Removal Guardian Service Processor (GSP) Removal The GSP card resides on the System Board at the rear left center, under the short PCI I/O card (slot 1), which must be removed for access. Before removing the GSP from the server, perform the following steps: CAUTION Ensure that the system is shut down and power removed from the server before attempting removal or replacement of a component. To remove the GSP from the server, perform the following steps: Step 1.
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Guardian Service Processor Replacement Guardian Service Processor Replacement The GSP card resides on the System Board at the rear left center, under the short PCI I/O card (slot 1), which must be removed for access. To replace the GSP, perform the following steps: Step 1. Grasp the card by the left and right edges and press it gently into its socket on the System Board. Step 2. Insert and tighten the four mounting screws that hold the GSP card in place.
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Extend a Server From the Rack Extend a Server From the Rack rp24xx servers are available in three configurations: rack-mounted, stacked, or stand-alone. Access to servers mounted in an HP-supported rack is covered in this section. NOTE Ensure that there is enough area (Approximately 82 centimeters (32 in.) to fully extend the server out the front and work on it. WARNING Ensure that all anti-tip features (front anti-tip feet installed; adequate ballast properly placed, etc.
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Insert the Server into the Rack Insert the Server into the Rack rp24xx servers are available in three configurations: rack-mounted, stacked, or stand-alone. Access to servers mounted in an HP-supported rack is covered in this section. To return the server into the rack, perform the following steps: Step 1. Push and hold each rail clip in to unlock the rail from the fully extended position. Slowly push server chassis completely into the rack. Step 2.
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