hp server tc4100 Technical Reference Label

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General Information

Mass Storage & I/O Cabling

Front View (Rack Version)

Controls, Ports, and Indicators

P/N P3537-80205 Barcode 3 of 9 here

System Board

Visual Diagnostic Panel

This is an optional accessory included

with the HP Remote Management Card.

HP Server tc4100 Technical Reference Label

Note: The following actions should be taken when the System Status LED is illuminated:

If the HP Remote Management Card is installed, see the Visual

Diagnostic Panel underneath the top cover for additional error diagnosis.

If the HP Remote Management Card is not installed, this LED indicates

a system fan failure. Check system fans.

5 6

1 2 3 4 5

LED Name Error Conditions Corrective Action

PROCESSOR

MEMORY DIMM

SYSTEM FAN

SYSTEM BOARD

MEMORY CONFIG

PROCESSOR CONFIG

SYSTEM TEMPERATURE

CHECK EVENT LOG

Temperature over threshold,

internal CPU Error

ECC double- and single-bit

errors

Incorrect fan speed,

predictive fan failure, fan

failure

System Board voltage level

error

Incorrect memory type

Incompatible stepping

Temperature over threshold

Many errors

Check system event log

to determine details of

error. If CPU is over temperature threshold, check

for proper installation of heatsink and thermal

grease. Also check items in System Temperature

section below.

If some other error, or error is not resolved, try

rebooting the server to resolve the error.

If some other error has occurred, power down

server, reseat DIMM, and restart server.

Check system event log

to determine details of

error. If error is a predictive failure then you may

continue to operate server. However, the DIMM

should be replaced as soon as possible to avoid

unscheduled downtime. If error is a double-bit

uncorrectable error, then the DIMM should be

replaced immediately.

Reseat system fan module.

If error is still not resolved, replace system fans.

Reboot server

Check that the installed memory is HP PC133

ECC SDRAM memory. If not, replace all DIMMs

which are not HP PC133 ECC SDRAM memory.

All system fans are operational.

CPU heatsink is installed correctly on

processor with thermal grease.

Room temperature is within supported

temperature range.

All covers, filler panels, and air ducts are

installed correctly.

Adequate ventilation is provided.

Check system event log

for further details.

Check the stepping of the processors. Replace any

processors that do not have compatible steppings.

Check that the following are true:

If the problem is still not resolved reboot server.

Check system event log

to determine error

condition.

Visual Diagnostic Panel LEDs can be triggered by

sensors and/or by events being logged in the system

event log. Depending on which of these two has

triggered the LED to illuminate, ther are two different

set of LED behaviors that can be observed:

Please Note:

* The system Event Log can be accessed from: Instant

Toptools, Toptools, Diagtools and hp navigator CD.

Troubleshooting and resolving issues with

the tc4100 using the Internal Visual

Diagnostic Panel

Please follow this procedure when an LED

becomes lit:

Use the steps in the "Corrective Action" column

(right) in the row corresponding to the lit LED to

troubleshoot and resolve the issue.

If the recommended corrective actions do not resolve

the issue, refer to Chapter 6, "Troubleshooting," of the

tc4100 Operation and Maintenance Manual to

troubleshoot and resolve the issue.

If the issue is still unresolved, please contact HP

Support: http://www.hp.com/netserver

LEDs reflecting actual sensors should turn OFF if the

sensor returns to normal. A system reset always

returns the sensors to normal. If the error condition

is still present when the system comes back up, the

sensor will go back to the error state within one

minute.

Some LEDs are triggered by events logged in the

system event log (eg. DIMM configuration error);

these will be cleared only by a system reset. After

the reset, the LED will be cleared until a new system

event is logged in the system event log. These LEDs

should stay lit even if the server is turned off.

Internet Web Page

http://www.hp.com/netserver

Internet FTP

Compuserve Library

hp navigator CD

ftp:ftp.hp.co./pub/servers

GO HPPC

HP-Authorized Reseller

Compuserve Discussion Forum

US / Canada Phone Support

Europe/Asia/Africa and

Latin America Phone Support

GO HPPC

1-970-635-1000

This information is subject to change without notice and is provided without warranty.

This Technical Reference Label is for trained service personnel. Hewlett-

Packard Company assumes you are qualified in the servicing of computer

equipment and trained in recognizing hazards in products with hazardous

energy levels.

Audience Assumptions

Electronic Support Services

Support Questions

Electrostatic Discharge

To avoid catastrophic or hidden damage to components, wear a wrist strap and

use a static-dissipative work surface connected to the chassis when handling

components. Use an antistatic service kit, such as 3M 8501/8502/8505 or

equivalent.

Service Information

PCI Slots (6)

Non-Hot-Swap

Mass Storage Cage

Flexible Disk Drive

Hot-Swap HDD Slots

Fan Assembly

Control Panel

Shelf 1:

IDE CD-ROM

Shelves 2 & 3:

Optional Mass

Storage

Visual Diagnostic

Panel (optional)

Hot-Swap Mass

Storage Cage

I/O Connectors

Power Supplies

(at rear of System)

System Board

Boot Order

IDE CD-ROM

FDD

SCSI A Bus

SCSI B Bus

Starting at SCSI

Device ID 0

•

Starting at SCSI

Device ID 0

•

PCI Slot P6

PCI Slot P5

PCI Slot P4

PCI Slot P3

PCI Slot P2

PCI Slot P1

Embedded LAN

10.

11.

Caution: Do not operate Server for more

than 2 minutes with any cover removed. This

includes Power Supply Bays and Disk Drives.

Processor will shut down if overheated.

Control Panel

Hot-Swap Hard Drive

Rear Panel Ports

LAN

Power LED

Power Status

Power Button

Reset Button

Locator

Button

System Status

Keyboard

Lock

LAN A Status

Activity LED

Status LED

LAN Port

USB Ports Serial

Port A

Parallel Port

Serial Port B

Video SVGA

Locator Switch

Keyboard

Mouse

Locator Switch

Connector

Intrusion Switch

Connector

SCSI B

SCSI A

Flexible Disk

Drive

Connector

Control Panel

Connector

System Board

Connector

Misc. Power

Signal Connector

System Fans

Connector

Power

Supply 2

Power

Supply 1

Power Supply

Connector

System Board

Connector

Power Supply

Connector

Mass Storage

Connector

Power Distribution

Board

System Board

IDE CD-ROM Drive

Flexible Disk Drive

Non-Hot-Swap

Mass Storage Drive

Non-Hot-Swap

Mass Storage Drive

Hot-Swap Mass

Storage Drives

Mass Storage

Cage

HDD 1

HDD 2

HDD 3

HDD 4

HDD 5

HDD 6

HDD 8HDD 7

HDD 8

Cables Type

FDD Cable

IDE CD-ROM Cable

Control Panel Cable

SCSI Jumper Cable

Misc. Power Signal Cable

System Board Power Cable

Drive Power Cable

Power Supply Distribution Cable

Fan Extension Cable

PLEASE NOTE: Cable 2 can only connect to

Hot-Swap HDD. Cable 3 can only connect

to Non-Hot-Swap drives (do not plug into

Hot-Swap Cage).

See the Installation Guide for further details.

Hot-Swap HDD SCSI Cable

Non-Hot-Swap SCSI Cable

Diagnostic Board Cable

Control Panel

Visual Diagnostic Panel

4 4

3 3 1

Hot-Swap Mass

Storage Cage Lock

HP has offices in over 100 countries.

Check your local telephone directory or the

HP website at http://www.hp.com/netserver

Mouse

Keyboard

LAN / USB

Serial /

Parallel

Configuration

Switch

CPU 1

CPU 2

or Terminator

Locator Switch

Connector

System Board

Power Connector

Intrusion Switch

Connector

DIMM Slots

Video

Battery

SCSI B

SCSI A

Flexible

Disk

Drive

Control

Panel

IDE

Misc. Power

Signal

Connector

PCI Slots

32 Bit 64 Bit

RMC

Cable

Connector

6 5 4 3 2 1

Clear CMOS

Clear Password

OPEN

Not Used

Enable Front Panel Buzzer

Not Used

Shaded rectangle represents

position of slide switch

PROCESSOR

MEMORY DIMM 0

MEMORY DIMM 1

MEMORY DIMM 2

MEMORY DIMM 3

SYSTEM FAN

= OK See Tech Reference Label

1 2

SYSTEM BOARD

MEMORY CONFIG

PROCESSOR CONFIG

SYSTEM TEMPERATURE

CHECK EVENT LOGS

Processor

Memory

System Fan

System Board

Memory Config.

Processor Config.

System Temperature

Event Log