HP Slate 2 Tablet PC Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett- Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Identifying the hardware ........................................................................................................... 4 Top edge .............................................................................................
5 BIOS Setup ..................................................................................................................... 26 Starting BIOS Setup ................................................................................................................ 26 Using BIOS Setup .................................................................................................................. 26 Changing the language of BIOS Setup ......................................................................
1 Product description Category Description Product Name HP Slate 2 Tablet PC Processor Intel® Atom Lincroft Z670 1.50-GHz processor (512-KB L2 cache, 667-MHz front side bus (FSB) Chipset Intel SM35 System Controller Hub (SCH) Graphics Intel Graphics Media Accelerator 600 Panel 8.
Category Description Wireless Integrated wireless local area network (WLAN) option by way of Broadcom 4313 802.11b/g/n WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (Bluetooth 3.
Category Description Web-only support: Windows 7 Enterprise Serviceability No support for end-user replaceable parts 3
2 External component identification Identifying the hardware Components included with the Slate may vary by region and model. The illustrations in this chapter identify the standard features on most Slate models. To see a list of hardware installed in the Slate: 1. Tap Start > Control Panel. 2. Tap System and Security, tap System, and then tap Device Manager. You can also add hardware or modify Slate configurations using Device Manager.
Top edge Item Icon Component Description (1) Volume down button Decreases speaker volume. (2) Volume up button Increases speaker volume. (3) USB port Connects optional USB devices. NOTE: To use an external optical disc drive (purchased separately) connected to the Slate, you must connect AC power separately to the external drive. (4) Ctrl+alt+del (Security) button Performs the same action as pressing ctrl+alt+del on a computer keyboard.
Right edge Item (1) Icon Component Description PowerLock icon When the Slate is on, slide the power switch up to the lock position to lock the auto-rotate feature of the display. To turn off the auto-rotation feature: (2) Power switch 1. Tap the video icon in the notification area, at the far right of the taskbar, and then tap Graphics Properties, or tap and hold the desktop. 2. Tap Display Settings, tap to clear the Enable Rotation checkbox, and then tap OK.
Item Icon Component Description (5) WLAN antennas Sends and receives wireless signals to communicate with wireless local area networks (WLAN). (6) Audio-out (headphone)/Audioin (microphone) combo jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or line-in stereo audio connectors. Also connects an optional headset microphone. NOTE: When an audio component is connected to the jack, the Slate speakers are disabled.
Left-edge Item 8 Icon Component Description (1) SIM slot (select models only) Supports a wireless subscriber identity module (SIM) (select models only). (2) SD Card Reader Supports the following optional digital card formats: ● Secure Digital High Capacity (SDHC) Memory Card (standard and large size) ● xD-Picture card (3) Keyboard button Displays the default on-screen keyboard. (4) Internal microphone Records sound.
Display Item Component Description (1) Inward camera Records video and captures still photographs. Item Component Description (1) Outward camera Records video and captures still photographs.
3 Illustrated parts catalog Identifying the labels The labels affixed to the label tray of the Slate provide information you may need when you troubleshoot system problems or travel internationally with the Slate. ● 10 Serial number label (part of the Master Regulatory label)—Provides important information including the following: ◦ Product name (1). This is the product name affixed to the front of your Slate. ◦ Serial number (2). This is an alphanumeric identifier that is unique to each product.
◦ Warranty period (4). This number describes the duration (in years) of the warranty period for this Slate. ◦ Model description (select models) (5). This is an alphanumeric identifier that you use to locate documents, drivers, and support for your Slate. Have this information available when you contact technical support. The serial number label is located inside the label tray of your Slate. ● Microsoft Certificate of Authenticity—Contains the Windows Product Key.
HP Slate 2 component spare part numbers 12 Item Description Spare part number (1) 30-watt AC adapter 594913-001 (2) Power cord (1.
Item Description Spare part number For use in the United Kingdom and Singapore 490371-031 (3) Black folio case 672413-001 (4) HP Slate Dock 621229-001 (5) HP Slate digital pen 611038-001 RJ45-to-USB adapter cable (not illustrated) 539614-001 HP Slate 2 (not illustrated): HP Slate 2 for use in African-English countries and regions, equipped with 2-GB of system memory, 32-GB solid-state drive, and Windows 7 Professional 678562-001 HP Slate 2 for use in African-English countries and regions,
Item 14 Description Spare part number HP Slate 2 for use in Croatia, Slovenia, Serbia, Montenegro, Bosnia and Herzegovina, equipped with 2-GB of system memory, 32-GB solid-state drive, WWAN module.
Item Description Spare part number HP Slate 2 for use in India, equipped with 2-GB of system memory, 32-GB solid-state drive, WWAN module. and Windows 7 Home 679027-001 HP Slate 2 for use in India, equipped with 2-GB of system memory, 32-GB solid-state drive, and Windows 7 Professional 679028-001 HP Slate 2 for use in India, equipped with 2-GB of system memory, 32-GB solid-state drive, WWAN module.
Item 16 Description Spare part number HP Slate 2 for use in Latin America, equipped with 2-GB of system memory, 32-GB solid-state drive, WWAN module, and Windows 7 Home 675915-001 HP Slate 2 for use in Latin America, equipped with 2-GB of system memory, 32-GB solid-state drive, and Windows 7 Professional 679215-001 HP Slate 2 for use in Latin America, equipped with 2-GB of system memory, 32-GB solid-state drive, WWAN module, and Windows 7 Professional 679216-001 HP Slate 2 for use in Latin America
Item Description Spare part number HP Slate 2 for use in Singapore, equipped with 2-GB of system memory, 32-GB solidstate drive, and Windows 7 Home 679058-001 HP Slate 2 for use in Singapore, equipped with 2-GB of system memory, 32-GB solidstate drive, WWAN module.
4 Removal and replacement procedures Preliminary replacement requirements Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the Slate, place the subassembly away from the work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Drive handling CAUTION: The solid-state drive inside the Slate is a fragile component that must be handled with care. To prevent damage to the Slate, damage to the solid-state drive, or loss of information, observe these precautions: Before handling the Slate, be sure that you are discharged of static electricity. Avoid dropping the Slate from any height onto any surface. Avoid exposing the Slate to temperature extremes or liquids.
Typical electrostatic voltage levels Relative humidity Event 20 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures Identifying the labels The labels affixed to the label tray of the Slate provide information you may need when you troubleshoot system problems or travel internationally with the Slate. ● Serial number label (part of the Master Regulatory label)—Provides important information including the following: ◦ Product name (1). This is the product name affixed to the front of your Slate. ◦ Serial number (2). This is an alphanumeric identifier that is unique to each product.
Have this information available when you contact technical support. The serial number label is located inside the label tray of your Slate. ● Microsoft Certificate of Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is located inside the label tray. ● Regulatory label—Provides regulatory information about the Slate. The regulatory marks are located on the top or the bottom of the label tray.
HP Slate Dock Description Spare part number HP Slate Dock 621229-001 To dock the HP Slate to the HP Slate Dock: 1. Align the docking connector on the HP Slate Dock base with the power connector on the bottom edge of the HP Slate, and then lower the Slate onto the dock. 2. Plug the AC adapter into the power connector on the back of the HP Slate Dock. 3. Plug the power cord into the AC adapter. 4. Plug the other end of the power cord into an AC outlet.
5 BIOS Setup Starting BIOS Setup BIOS Setup is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the Slate and provides settings for startup, security, and other preferences. To start BIOS Setup: NOTE: An external keyboard may be connected to the USB port to perform these steps. 1.
4. Press the Volume up button (+) or Volume down button (-) on the Slate or the arrow keys on an external keyboard to select a language, and then press the Home button on the Slate or enter on an external keyboard. 5. To save your changes and exit BIOS Setup, press the Ctrl+alt+del button on the top edge of the Slate, or use the arrow keys on an external keyboard to select Exit > Exit Saving Changes. Then press the Home button on the Slate or enter on an external keyboard.
3. If BIOS Setup does not open with the system information displayed, press the Home button and the Volume up button (+) on the Slate simultaneously, or use the arrow keys on an external keyboard, to select the Main menu. When the Main menu is selected, system information is displayed. 4. To exit BIOS Setup without changing any settings, press the Ctrl+alt+del (Security) button on the top edge of the Slate or the arrow keys on an external keyboard to select Exit > Exit Discarding Changes.
NOTE: An external keyboard may be connected to the USB port to perform these steps. ● To exit BIOS Setup and save your changes from the current session: Press the Ctrl+alt+del (Security) button on the top edge of the Slate, or use the arrow keys on an external keyboard, to select Exit > Exit Saving Changes. Then press the Home button on the Slate or the enter key on an external keyboard.
3. If BIOS Setup does not open with the system information displayed, press the Home button and the Volume up button (+) on the Slate simultaneously, or use the arrow keys on an external keyboard, to select the Main menu. When the Main menu is selected, BIOS and other system information is displayed. 4.
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-tap the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the instructions on the screen. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options. NOTE: Some of the BIOS Setup menu items listed in this chapter may not be supported by your Slate Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the Slate. ● View specification information about the processor, memory size, and system BIOS.
6 Specifications Operating environment The operating environment information in the following table may be helpful if the Slate will be used in or transported to in extreme environments. Metric U.S. Depth 23.39 cm 9.21 in Width 14.98 cm 5.90 in Height 1.50 cm 0.61 in Weight 0.70 kg 1.
Input power The power information in this section may be helpful if the Slate will be used internationally. The Slate operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the Slate can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this Slate.
7 Backup and recovery To protect your information, back up your files and folders. In case of system failure, you can use the backup files to restore your Slate. Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the Slate is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the Slate. 1.
When to create restore points ● Before you add or extensively modify software or hardware. ● Periodically, whenever the system is performing optimally. NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Creating a system restore point 1. Tap Start, tap Control Panel, tap System and Security, and then tap System. 2. In the left pane, tap System protection. 3. Tap the System Protection tab. 4.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions 38 Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter illustrated 12 spare part number 12 antenna, locations 7 audio, product description 1 audio-in jack 7 audio-out jack 7 B bottom-edge components 5 buttons ctrl+alt+del 5 home 5 keyboard 8 volume down 5 volume up 5 C cables, service considerations 18 camera, inward 9 camera, outward 9 chipset, product description 1 components bottom edge 5 display 9 left edge 8 rear 9 right edge 6 top-edge 5 connectors, service considerations 18 ctrl+alt+del button 5 D digital pen changing the battery 24 i
ports product description 2 Universal Serial Bus (USB) 5 power connector 5 power cord illustrated 12 set requirements 37 spare part numbers 12 power light 6 power requirements, product description 2 power switch 6 PowerLock icon 6 primary storage, product description 1 processor, product description 1 product description audio 1 chipset 1 display panel 1 docking 2 Ethernet 1 external media cards 2 graphics 1 keyboard 2 memory module 1 microphone 1 modem 1 operating system 2 optical drive 1 pointing device 2
