HP A7143A RAID160 SA Controller Support Guide, February 2007

Troubleshooting
HP Support Tools Manager (STM)
Chapter 6
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HP Support Tools Manager (STM)
STM is a software application that can be run from the console to obtain status and descriptive information
about the RAID160 SA controller. STM can also be used to diagnose problems.
STM version A.42.00, or later, must be used with the RAID160 SA controller.
For detailed information on STM, go to http://www.docs.hp.com , click on “Browse by Topic”, then click on
“Diagnostics”.
Event Monitoring Service (EMS)
Event Monitoring Service (EMS) notifies a system administrator when an event occurs on the system.
A hardware event monitor monitors the hardware for unusual behavior (known as an event) and sends a
message to the Event Monitoring Service, which notifies the system administrator of the event, along with
suggestions for correcting the problem. This service is available for the RAID160 SA controller.
For detailed information on how hardware monitors work, go to http://www.docs.hp.com , click on “Browse
by topic” then go to the “Diagnostics” section to locate EMS information.