RAID-01 (ciss) B.11.31.1109 Mass Storage Driver Release Notes, edition 2

Corrective Action: Reconnect the cables or reinsert the disks, then reset the Smart Array controller
using the sautil reset_ctlr command. After the controller is reset, ioscan correctly
reports the status of the disks as CLAIMED.
• Disconnected external storage enclosures are not properly detected by ioscan.
If you disconnect all cables connecting a Smart Array controller to external storage enclosures,
saconfig and sautil show the status of the logical drives as FAILED. However, ioscan
continues to report the status of the disks as CLAIMED.
Corrective Action: Reset the Smart Array controller using the sautil reset_ctlr command.
When the controller is reset, ioscan correctly reports the status of the disks as NO_HW.
• Controller fails when two connectors are used on the same channel.
Each channel has two connectors (one internal and one external), but only one connector can
be used per channel at any given time. If you attempt to boot the system with storage devices
connected to the internal and external connectors on the same channel, the controller fails.
Corrective Action: Shut down and power off the system, fix the cabling issue, and power on
the system.
5 Compatibility and installation requirements
This section describes the compatibility information and installation requirements for this release.
For specific installation instructions, see the installation guide or support guide for your controller.
These documents are listed in the “Related information” section.
5.1 Required software
• OS Platform and Version Compatibility
Before installing the Smart Array Controller software, install a supported HP-UX Operating
System. To determine the supported HP-UX versions for your system, see the HP Smart Array
RAID Controllers Support Matrix at http://www.hp.com/go/smart-array-raid-docs.
• Locating Software for the Smart Array Controllers
The HP-UX driver and utilities are not shipped with the controller, but are available through
Software Depot at:
http://www.hp.com/go/softwaredepot
Search for RAID-01.
5.2 Operating system and version compatibility
This release is specific for HP-UX 11i v3 (B.11.31).
5.3 Hardware requirements
This version of RAID-01 runs on HP Integrity and HP 9000 servers with the HP-UX 11i v3 (B.11.31)
operating system.
5.4 Other requirements
• HP Support Tools Manager (STM) and Event Monitoring Service (EMS)
You must use STM vD.01.00 or later and EMS vA.04.20 or later for support with Smart Array
controllers.
• HP-UX Virtual Partitions (vPars)
You must install vPars vA.05.05 or later to use Smart Array Controllers in a vPars environment.
5 Compatibility and installation requirements 7