Brocade Fabric OS Command Reference Manual (53-1000240-01, November 2006)

2-652 Fabric OS Command Reference Manual
Publication Number: 53-1000240-01
supportSave
2
Note: Enter commands in lowercase only; mixed case is for readability.
supportSave
Saves support information for RASLOG, TRACE, and supportShow.
Synopsis supportsave [-n][-c][-u user_name -p password] -h host_ip -d remote_dir [-R]
Description Use this command to save RASLOG, TRACE, and supportShow, core file, FFDC data, and other
support information to a remote FTP location. On a dual-CP system, only the local CP information is
saved and supportShow information is not available on the active CP. If no operands are specified, this
command enters interactive mode. To reduce the chance of missing the correct trace dump, supportSave
retrieves both old (the existing dump before the command) and new (the dump triggered by the
command) trace dumps. The following output files are generated:
RASLOG chassisname-slot-YYYYMMDDHHMM-errDumpAll.ss
Trace dumps chassisname-slot-YYYYMMDDHHMM-tracedump.dmp
supportShow -all chassisname-slot-YYYYMMDDHHMM-supportShow
Zone log chassisname-slot-YYYYMMDDHHMM-zone.ss
RCS command log chassisname-slot-YYYYMMDDHHMM-rcscmd.ss
NS event log chassisname-slot-YYYYMMDDHHMM-ns.ss
FSPF log chassisname-slot-YYYYMMDDHHMM-fspfstateshow.ss
FFDC ras-msgid-YYYYMMDDHHMM.ffdc
All core files and panic dumps are saved in the specified remote directory
chassisname-slot-YYYYMMDDHHMM-core
The core files and panic dumps remain on the switch after the command is issued. The FFDC data is
removed after the command is issued. If there are BP blades installed on the switch, it also retrieves a
support file (as a .tar.gz file) from each slot.
Operands The operands are as follows:
-n Does not prompt you for confirmation. This operand is optional; if omitted, you
are prompted for confirmation.
-c Uses the FTP parameters saved by the command supportFtp. This operand is
optional; if omitted, specify the FTP parameters through command line options or
interactively. To display the current FTP parameters, run supportFtp (on a dual-
CP system, run supportFtp on the active CP).
Note
The -c operand is mutually exclusive with -u, -p, -h, and -d.
-u user_name Specifies the user name for the FTP server. This operand is optional; if omitted,
anonymous FTP is used.
-p password Specifies the password for the FTP server. This operand is optional; if omitted,
anonymous FTP is used.
-h host_ip Specifies the IP address for the FTP server.
-d remote_dir Specifies the remote directory for the FTP server.
-R Removes all core files on the CP and BP. It is exclusive with all other options.