HP StorageWorks 30ux Standalone UDO Drive User's Guide (AA961-90901, May 2004)

Troubleshooting
26 HP StorageWorks 30ux Standalone UDO Drive User’s Guide
Using HP StorageWorks Library and Tape Tools
HP StorageWorks Library and Tape Tools (L&TT) is a robust diagnostic tool for
tape mechanisms, tape automation, magneto-optical and UDO products. L&TT
provides functionality for firmware downloads, verification of device operation,
maintenance procedures, failure analysis, corrective service actions and some
utility functions. Seamless integration is provided with HP’s hardware support
organization through generating and emailing support tickets. The support ticket
delivers a snapshot, or an in-depth view, of the storage system.
L&TT is a free download from the web and deploys in less than five minutes. It is
ideal for customers who want ensured product reliability, self-diagnostics and
faster resolution of device issues.
For more information, visit
http://www.hp.com/support/tapetools .
Figure 8: HP StorageWorks L&TT