7100ux Optical Jukebox Service Manual (AA969-90904, September 2004)

111000ux/1900ux/2300ux and 3800ux/7100ux Optical Jukebox Service Manual

Troubleshooting and

Diagnostics

This chapter describes the following:

■ Troubleshooting common problems, page 12

■ Retrieving log history, page 17

■ Running an internal test, page 21

■ Recovery procedures for specific hardware errors, page 24

■ Micro-move error codes, page 31

■ Description of the robotic micro-moves, page 34

■ Using HP StorageWorks Library and Tape Tools, page 42