HP StorageWorks 1000ux/1900ux/2300ux and 3800ux/7100ux Optical Jukebox Service Manual (AA969-90904, September 2004)

Troubleshooting and Diagnostics
171000ux/1900ux/2300ux and 3800ux/7100ux Optical Jukebox Service Manual
Retrieving log history
READY > ADMIN* > INFO*
To display information stored in the jukebox operating logs:
1. With READY displaying on the control panel, press NEXT until ADMIN* displays.
2. Enter the administration password (see the User’s Guide if needed).
3. TEST* displays. Press NEXT until INFO* displays, and then press ENTER.
4. Press NEXT until the name of the log you want to access displays and then press ENTER.
5. After you are finished viewing log information, press CANCEL to return to READY.
Information logs are described in Table 3.
Table 3: Information logs
Log name Description
REVISION
Jukebox firmware version number.
JUKEBOX*
Pressing ENTER allows you to select from the
following:
■ PRODUCT #
Product identification string
■ SN #
Serial number of the unit.
■ FW TYPE ##
For factory use only. Code that identifies the type
of firmware used in the unit.
■ DRIVES #
Number of drives in the unit.
■ SLOTS #
Number of storage slots in the unit.
JKBX ODOMETERS*
Pressing ENTER allows you to select from the
following:
■ HOURS
Number of operation hours (time the power was
on). Some of the time may be while in power
reduction mode.
■ MOVES
Total moves and move attempts by the disk
transport mechanism.
■ FLIPS
Total disk transport mechanism flips.
■ XLATES
Total disk transport mechanism horizontal
moves.
■ ROTATES
Total mailslot rotations.
DRIVE LOADS*
Pressing ENTER allows you to select from the
following:
■ DRIVE #
Total disk loads for the drive numbered “#.”
■ DRIVE FW*
Press ENTER to select the logs under this
selection.
■ DRIVE SN* Press ENTER to select the logs under this
selection.