7100ux Optical Jukebox Service Manual (AA969-90904, September 2004)

Troubleshooting and Diagnostics

211000ux/1900ux/2300ux and 3800ux/7100ux Optical Jukebox Service Manual

Running an internal test

READY > ADMIN* >TEST*

This section describes self-diagnostic tests that are available on the jukebox.

Caution: Diagnostic tests should be run only by an authorized service representative.

Descriptions of the self-diagnostic tests are included in this manual

for information purposes

only

. If not properly completed, some of the internal diagnostic tests can corrupt your file

system. In some rare instances, your service representative may request that you run specific

tests to provide information before they come to your site, or you may receive a control

panel message to run a specific test.

1. With READY displaying on the control panel, press NEXT until ADMIN* displays.

2. Enter the administration password (see the User’s Guide if needed).

3. TEST* displays. Press ENTER.

4. Press NEXT until the name of the test you want to run displays and then press ENTER to

start the test.

Note: You may press CANCEL at any time to abort a test. A delay may occur while the current test

loop completes.

Table 4: Internal tests

Test Name Description

EXCHANGE DEMO

Used by service personnel only. Do not run this test if the

jukebox contains disks with file system data on them.

This test moves randomly-chosen optical disks to random

storage slot locations. This test displays FAIL if there are no

disks in the jukebox or if all storage slots are full. For best

results, the jukebox should contain as many disks as there

are drives, plus two additional disks. The transport and

mailslot must be empty. For mixed media jukeboxes, this test

requires two disks of each media type (MO and UDO).

INIT MECHANICS Runs the FIND PLUNGE HOME, FIND VERTICAL HOME,

FIND XLATE HOME, and INIT ELEM STATUS tests.

Each test is run one time per test loop.

INIT ELEM STATUS Physically scans the entire unit to determine which storage

slots contain disks and if the drives contain disks.

This test appears as ISTAT TEST in all control panel error

messages.

MAGAZINE IO Makes a combination of moves with a PASS/FAIL result. It

moves an optical disk from a randomly-chosen full slot to a

randomly-chosen empty slot with a random flip. It then

moves the disk back to its original storage slot with its

original orientation. This test displays FAIL if there are no

disks in the jukebox or if all storage slots are full. The drives

and mailslot must be empty.