7100ux Optical Jukebox Service Manual (AA969-90904, September 2004)

Troubleshooting and Diagnostics

30 1000ux/1900ux/2300ux and 3800ux/7100ux Optical Jukebox Service Manual

Powerfail clear path

1. Check that all paths are clear.

2. Test the vertical path sensor operation.

Powerfail restore

cartridges

A cartridge was physically moved after powerfail and before

powerfail recovery.

Check that no cartridges have been moved.

Repeater controller

1. Check cables between the controller PCA and the SCSI

repeater PCA.

2. Check the external cables.

3. Change repeater PCA.

4. Change the controller PCA.

5. Change internal SCSI cable

External SCSI cables

1. Check for correct terminator (single-ended or differential) for

the type of SCSI interface chosen.

2. Change external SCSI cable.

3. Change SCSI repeater PCA.

4. Change the controller PCA.

62h

Test media

The test of media type in a mixed media unit failed.

For 1000ux/1900ux/2300ux models:

Verify that the media detect station is installed in the correct

position, below drive 3.

For 3800ux/7100ux models:

Verify that the media detect station is installed in the correct

position, below drive 10.

Table 5: Hardware errors verification/recovery (Continued)

Error Code (hex) Verification/Recovery Procedures