Brocade Fabric Manager Administrator's Guide v6.1.0 (53-10000610-02, June 2008)

Fabric Manager Administrator’s Guide 349

53-10000610-02

Client issues

FIGURE 232 Capture Fabric Manager support information

Client issues

If you suspect the problem is related to the Fabric Manager client, check the following areas:

• “Checking for authentication issues (unable to log in)” on page 349

• “Client access to switches” on page 351

• “Client CPU usage” on page 351

If the problem persists or cannot be resolved, see “Capturing/reporting client issues” on page 351.

Checking for authentication issues (unable to log in)

1. Check the user name and password.

2. Check the Login Module and Domain settings in the server:

<installdir>/server/server/fmserver/deploy/fmauth-service.xml

Depending on the platform you have installed, there are several possible valid settings within

the fmauth-service.xml file:

• Fabric Manager server running under Windows when using Windows domain

authentication:

<attribute name="DomainName">your_domain</attribute>

• Fabric Manager server running under Windows, Solaris, or Linux when using switch-based

authentication:

<attribute name="LoginModule">Switch</attribute>

• Fabric Manager server running under Solaris or Linux when using NIS authentication:

<attribute name="DomainName">yourdomain.com</attribute>

<attribute name="NISServer">"your_NISServer"</attribute>