Brocade Fabric OS Documentation Addendum - Supporting Fabric OS v5.2.x (53-1000429-01-HP)

Fabric OS Documentation Addendum 1-47

Publication Number: 53-1000429-01-HP

supportSave

Saves RASLOG, TRACE, supportShow, core file, FFDC data, and other support information.

Synopsis supportsave [-n][-c][-u user_name -p password] -h host_ip -d remote_dir [-R]

Description Use this command to collect RASLOG, TRACE, supportShow, core file, FFDC data and other support

information to a remote FTP location. On a dual CP system, the local and remote CP's information will

be saved. SupportShow information is available on Active and Standby CPs. If no operands are speci-

fied, this command goes into interactive mode. To reduce the chance of missing the correct trace dump,

supportSave retrieves old (the existing dump before the command) and new (the dump triggered by the

command) trace dumps.

The core files and panic dumps remain on the switch after the command.The FFDC data will be removed

after the command.

If there are BP blades installed in the switch, it also retrieves support file (as a .tar.gz file) from each slot.

Operands The operands are as follows:

-c Uses the FTP parameters saved by the command supportFtp. This operand is

optional; if omitted, specify the FTP parameters through command line options or

interactively. To display the current FTP parameters, run supportFtp (on a dual-

CP system, run supportFtp on the active CP).

Note

The -c operand is mutually exclusive with -u, -p, -h, and -d.

-n Does not prompt for confirmation. This operand is optional; if omitted, you are

prompted for confirmation.

-u user_name Specifies the user name for the FTP server. This operand is optional; if omitted,

anonymous FTP is used.

-p password Specifies the password for the FTP server. This operand is optional; if omitted,

anonymous FTP is used.

-h host_ip Specifies the IP address for the FTP server.

-d remote_dir Specifies the remote directory for the FTP server.

-R Removes all core files on the CP and BP. It is exclusive with all other options.