Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1000853-01, June 2008)

Fabric OS Troubleshooting and Diagnostics Guide 3
53-1000853-01
Questions for common symptoms
1
TABLE 2 Common symptoms
Symptom Areas to check Chapter
BadRootDev errors Firmware versions on switch Chapter 5, “FirmwareDownload Errors”
Blade is faulty Firmware or application download
Hardware
Chapter 2, “General Issues”
Chapter 5, “FirmwareDownload Errors”
Blade is stuck in the “LOADING” state Firmware or application download Chapter 5, “FirmwareDownload Errors”
Configupload or download fails FTP or SCP server or USB availability Chapter 4, “Configuration Issues”
E_Port failed to come online Correct licensing
Fabric parameters
Zoning
Chapter 2, “General Issues”
Chapter 3, “Connections Issues”
Chapter 8, “Zone Issues”
EX_Port does not form Links Chapter 3, “Connections Issues”
Fabric merge fails Fabric segmentation Chapter 2, “General Issues”
Chapter 3, “Connections Issues”
Chapter 8, “Zone Issues”
Fabric segments Licensing
Zoning
Fabric parameters
Chapter 2, “General Issues”
Chapter 3, “Connections Issues”
Chapter 8, “Zone Issues”
FCIP tunnel bounces FCIP tunnel Chapter 9, “FCIP Issues”
FCIP tunnel does not come online FCIP tunnel Chapter 9, “FCIP Issues”
FCIP tunnel does not form Licensing
Fabric parameters
Chapter 2, “General Issues”
Chapter 9, “FCIP Issues”
FCIP tunnel is sluggish FCIP tunnel Chapter 9, “FCIP Issues”
Feature is not working Licensing Chapter 2, “General Issues”
FICON switch does not talk to hosts FICON settings Chapter 10, “FICON Fabric Issues”
FirmwareDownload fails FTP or SCP server or USB availability
Firmware version compatibility
Unsupported features enabled
Chapter 5, “FirmwareDownload Errors”
Intermittent connectivity Links
Trunking
Buffer credits
FCIP tunnel
Chapter 3, “Connections Issues”
Chapter 7, “ISL Trunking Issues”
Chapter 9, “FCIP Issues”
LEDs are flashing Links Chapter 3, “Connections Issues”
LEDs are steady Links Chapter 3, “Connections Issues”
Marginal link Links Chapter 3, “Connections Issues”
No connectivity between host and storage Cables
SCSI timeout errors
SCSI retry errors
Chapter 3, “Connections Issues”
Chapter 7, “ISL Trunking Issues”
Chapter 9, “FCIP Issues”
No connectivity between switches Licensing
Fabric parameters
Segmentation
Zoning, if applicable
Chapter 2, “General Issues”
Chapter 3, “Connections Issues”
Chapter 8, “Zone Issues”
No light on LEDs Links Chapter 3, “Connections Issues”
Performance problems Links
FCIP tunnels
Chapter 3, “Connections Issues”
Chapter 9, “FCIP Issues”