Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-1000853-01, June 2008)

Fabric OS Troubleshooting and Diagnostics Guide 9
53-1000853-01
Building a case for your switch support provider
1
Gathering additional information
Below are features that require you to gather additional information. The additional information is
necessary in order for your switch support provider to effectively and efficiently troubleshoot your
issue. Refer to the chapter specified for the commands whose data you need to capture.
• Configurations, see Chapter 3, “Connections Issues”.
• Firmwaredownload, see Chapter 5, “FirmwareDownload Errors”.
• Trunking, see Chapter 7, “ISL Trunking Issues”.
• Zoning, see Chapter 8, “Zone Issues”.
• FCIP tunnels, see Chapter 9, “FCIP Issues”.
• FICON, see Chapter 10, “FICON Fabric Issues”.